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11Jan

Customer Service Representative

Sedona Staffing Services,

This listing has expired

Customer Service Rep/ Breakdown Specialist:

A Dubuque company is currently hiring a full time 1st shift Customer Service Representative to join there team and assist with repair calls. This position is looking for some experience with customer services and mechanical aptitude. Excellent communication skills and the ability to multi task are a must. Starting wage is $48,000-$50,000 based on experience.

Daily Duties may include:

  • Monitoring drivers and service
  • Recording any issues encountered and communicating them to operations, customers, and drivers.
  • Working closely with safety, maintenance, and operations to ensure operators comply with the policies and procedures of each department.
  • Promptly answering phone calls, e-mails, voicemails, and other questions from customers, and drivers.
  • Maintaining positive customer, driver, and carrier relations.
  • Assist Drivers with road side assistance and repairs
  • Aid in locating mechanic or garage to get trucks back on the road
  • Other duties as assigned.
  • Ability to handle high stress situations

Minimum Requirements

  • High school diploma or equivalent required.
  • Phone etiquette, and be able to multi-task in a fast paced environment 
  • Experience preferred but not required
  • Will train the right candidates
  • Ability to communicate via e-mail, telephone, and in person 

 

To apply for these openings; or to learn more; please email lake@careerpros.com or call 563.556.3040

 

Sedona Staffing Services is an Equal Opportunity Employer

This listing has expired

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Job Details

Req Num 3092F51401F1411B869D27146FE69CE7
ID 551299
Location
Positions 0
Type
--
Status
--
Pay --
Categories
Clerical/Office Administration
Benefits

Preferred Candidates

Years of Experience --
Education --

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