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26May

  PC TECHNICIAN II

Diamond Jo Casino, Dubuque, IA

Provide Tier II operational and technical support services for Company’s computer users. Install, maintain, and make minor repairs to PCs, printers, and other peripherals. Troubleshoot, identify, and resolve hardware, software, and operator problems.

JOB REQUIREMENTS:
 
  • Must be at least 21 years of age.
  • High school diploma or equivalent required; Associate’s degree in a computer science discipline or a comparable level of experience preferred.
  • Three (3) years of prior experience in an IT Support position preferred.
  • Must have at least two (2) years of applied experience with MS operating systems.
  • Must be A+ certified.
  • ITIL V3 Awareness training preferred.
  • Must have exceptional customer service, communication, and phone etiquette skills.
  • Must be highly organized, detail-oriented, and able to effectively multi-task.
  • Must be proficient in various Microsoft Office applications.
  • Must be able to lift and maneuver up to 40 pounds.
  • Must be able to obtain/maintain any necessary certifications and/or licenses.

 

Must  be able to pass pre-employment drug testing and background check.

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Job Details

Req Num --
ID 383466
Location
Dubuque, IA
Positions 1
Type
Employee
Status
Full Time
Pay --
Categories
Advertising/Marketing/Public Relations
Casino
Customer Service
Graphic Design/Social Media
Information Technology/Telecommunications
Technical
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation

Preferred Candidates

Years of Experience 2-5 Years
Education Associates

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