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IHH Administrative Assistant

Hillcrest Family Services, Dubuque, IA

Job Purpose:    To perform clerical, administrative and billing duties related to all aspects of the Integrated Health Home (IHH) in Dubuque, Iowa.

Regulatory Requirements

  • High School graduate or equivalent.
  • Computer skills for word processing and telephone skills required.  Billing and insurance experience a plus.
  • Must complete Mandatory Reporter for Child/Dependent Adult Abuse training within four months of hire date.

Job Duties

1. Provides clerical assistance to the director and IHH program manager.
2. Accurately and efficiently completes IHH forms, documents and letters.
3. Maintains the highest standard of confidentiality.
4. Recognizes the importance of politeness and being courteous at all times.
5. When asked to assist with clinical records for mental health centers does so in an organized & accurate manner, keeping records in order and in appropriate file sections.
6. Enters all client information into the computer database, EHR system with extreme accuracy and in a timely manner. Documents all required update information.
7. Runs, prepares and distributes various reports on a daily, weekly, monthly, quarterly and as needed basis.
8. Works on special projects as they arise at various sites.
9. Assist with enrollment process, which includes meeting with clients to begin this process.
10. Request records from different providers/agencies when needed.
11. Is versatile in work schedule and makes suggestions for change and improvements as appropriate to maximize efficiency of department.
12. Attends and takes minutes for various meetings as requested by program manager or Division Director..
13. Creates/maintains spreadsheets, and updates Portal information, which includes AUD, HWQ, and QCS.
14. All other duties as assigned.

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Job Details

Req Num --
ID 409399
Dubuque, IA
Positions 1
Full Time
Pay --
Clerical/Office Administration
Health Care
Human and Social Services

Preferred Candidates

Years of Experience --
Education --

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