About American Customer Care, Inc.

The American Customer Care culture is rooted in the belief that exceptional performance is a function of exceptional people, exceptional tools, exceptional training, exceptional measurement, and most importantly, exceptional expectations.

That's where American Customer Care comes in.

We have the capacity and the technology. We have the best people to treat customers the old-fashioned way with courtesy, friendliness and intelligence. We allow customers, or potential customers, to contact us at any time or manner that is convenient for them.

WE'VE MOVED!!!!

STOP DOWN TO OUR NEW LOCATION!!! 2460 KERPER BLVD.

We're EXPANDING!!!!

RIGHT NEXT TO THE RIVERWALK!!! **

• ARE YOU A HARD WORKING, CAREER MINDED INDIVIDUAL THAT WANTS TO GROW WITHIN YOUR COMPANY?
• ARE YOU LOOKING FOR A CAREER THAT YOU CAN ADVANCE QUICKLY IN?
• WE HAVE THE OPPORTUNITIES YOU ARE LOOKING FOR!!!

We are currently hiring for Full-time positions.

Hours: 1ST AND 2nd shift One weekend day required

Starting wage is $10/hr. plus shift differential

Our Company offers a variety of benefits and incentive to our team members including:

A fun work environment, work/life balance, advancement opportunities, paid training, attendance bonuses, health insurance, employee perks; including discounts at local businesses, free/discounted gym memberships, holiday celebrations, various contest prizes and of course, competitive starting wage.

JOB DESCRIPTION

• Handle customer inquiries in a prompt and professional manner
• Represent our client in a professional and positive manner in all situations
• Ability to remain positive in a fast-paced environment
• Enjoy taking on new challenges
• Answer customer/client requests or inquiries concerning services, products, equipment, claims, and reports problem areas
• Utilizes systems to initiate and complete service orders and handle customer requests
• Continually maintain working knowledge of all company products, services and promotions
• Basic PC knowledge, including Windows, email and other computer applications
• Professional demeanor and clear speaking voice
• High school Diploma/GED required

Walk-ins welcome anytime from 8am-4:00pm

2460 Kerper Blvd. Suite 200

Dubuque, IA 52001

Or call 608-642-4687 (Melissa)