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23Mar

Universal Banker

Dubuque Bank and Trust, Dubuque, IA

PRIMARY & ESSENTIAL RESPONSIBILITIES:

  1. Offers and sells financial products and services to consumer and small business customers.
  2. Operates a teller window regularly to meet the needs of the banking center.
  3. Provides exceptional customer service while listening for sales opportunities, explains and promotes bank products or services to customers and actively participates in the referral program and strives to meet goals.
  4. Follows up with prospects and current customers to promote new products and services and/or to thank customers for existing business.
  5. Actively monitors the status of key customer relationships to promote business growth and service quality, Increase the number of services used per customer to increase both profits and customer retention.
  6. Responsible daily for teller operations
  7. Maintains an acceptable Cash Over and Short account according to the bank policy guidelines.
  8. Prepares Currency Transaction Reports and Monetary Instrument logs. 
  9. Must be security conscious and comply with all Bank Secrecy Act/Anti-Money Laundering requirements, Privacy of Customer Information Policy, and all consumer protection laws, regulations, and Bank policies as related to assigned job duties.
  10. Opens and closes the banking center according to bank security policy.

 

REQUIRED SKILLS & EXPERIENCE:

  1. High School Diploma/GED. Bachelor’s Degree preferred.
  2. 1-3 years of experience in sales & customer service
  3. Previous teller or cash handling experience preferred, but not required
  4. Experience providing high quality customer service
  5. High attention to detail
  6. Experience working in a team environment
  7. Ability to count and balance cash
  8. Ability to read and interpret documents such as policy and procedure manuals
  9. Demonstrated ability to multi-task and manage time
  10. Knowledge of MS Office, Windows and ten key calculator
  11. Must satisfy requirements of  the Federal Deposit Insurance Act Sec. 19

 

EOE/AA Employer
M/F/Disabled/Vet

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Job Details

Req Num 18-0184
ID 499151
Location
Dubuque, IA
Positions 1
Type
--
Status
Full Time
Pay --
Categories
Banking/Mortgage/Financial Services
Customer Service
Sales/Service
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement

Preferred Candidates

Years of Experience 1-2 Years
Education --

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