Inside Sales Support AssistantRite Hite Corp, Peosta, IA
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RITE-HITE® Corporation, headquartered in Milwaukee, WI, is an industry leader in the manufacture and sale of loading dock and materials-handling products designed for maximum safety, productivity, and reduced operating costs. RITE-HITE first rose to prominence as a manufacturer of loading dock equipment with an original product line that consisted primarily of loading dock levelers and vehicle restraint systems.
However, with its 1991 acquisition of FROMMELT(TM) Industries, Dubuque, Iowa, RITE-HITE's lineup of dock products was significantly broadened to include industrial power doors, cooler/freezer doors, and dock seals and shelters. Recognizing the need of its customers and an industry's shift toward a preventive maintenance philosophy, RITE-HITE has a separate division dedicated solely to aftermarket sales and service.
The family-owned corporation was founded in 1965 by Arthur K. White, father of RITE-HITE president, Michael White. The company has historically placed a strong emphasis on research and development, leading to new products that pioneer the loading dock industry. In its early years, RITE-HITE established itself as a manufacturer of loading dock equipment of unequalled quality - and that reputation holds true today. A 12-month guarantee of customer satisfaction is standard on all RITE-HITE products sold.
After 30 years, RITE-HITE Corporation remains a leading producer of loading dock and materials-handling products that provide solutions to maximize dock and warehouse safety and productivity. RITE-HITE employs approximately 1600, and maintains more than 30 representative organizations at over 100 different locations throughout Asia, Europe, and North America.
Rite-Hite Corporation is a very family friendly, flexible employer with a pleasant, air conditioned, clean work environment. We are experiencing dyamic growth and have added a second shift manufacturing shift to help us meet our ever growing business demands. We offer competitive pay with an attractive benefit package. We provide paid on the job training for our entry level manufacturing associate positions with great advancement opportunities. Apply today to learn more about this exciting career opportunity.
DuctSox Corporation, a company of the Rite-Hite Corporation, has an outstanding opportunity for the position of Inside Sales Support Assistant. Some of the responsibilities include assisting sales department in day-to day duties such as asking customer service questions, electronically tracking pre and post order projects, processing and tracking sales leads/quotes and soliciting further sales from customers.
Qualified candidates should possess one year certificate from college or technical school; a two year associate degree preferred or equivalent combination of education and experience.
Competitive starting salary with full benefit package provided. Good computer skills required. For the chance to join our dynamic team of successful and motivated professionals, apply on-line today.
4343 Chavenelle Dr.
Dubuque, IA 52002
Equal Opportunity Employer
Drug Free Workplace
Job Title: Inside Sales Support Assistant
Reports To: Inside Sales Manager
FLSA Status: Non-Exempt
Revised By: Matt Lux
Revised Date: 3/1/2016
Location: Peosta, IA
Provide assistance to the Inside Sales department.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Answering phone calls and providing customers with answers to general inquiries or directing them to the appropriate parties when necessary
Process and track sales leads via emails, phones calls or other methods
Reading blueprints and project specifications
Creating accurate project quotes
Answer basic DuctSox design and product related questions
Electronically track projects via various programs and methods
Follows up with customers to assure satisfaction, solicit further sales, and/or solve problems
Data entry as needed
Coordinate warranty and shipment claims
Effective communication with employees, sales force, and customers
Effective execution of sales strategies as coordinated by the inside sales manager or regional sale manager
Effective prioritization of responsibilities and requests on a day-to-day basis
No supervisory responsibilities
EDUCATION and/or EXPERIENCE
One year certificate from college or technical school required; 2 year Associates degree from college or technical school preferred and three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to solve practical problems and deal with a variety of concrete variables in situations where some standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Excellent customer service
Computer knowledge, related to Microsoft Office, Emails, Windows OS, JDE Edwards
Performing the duties of this job, the employee is regularly required to sit, talk, and/or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
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Paid Sick Leave
|Years of Experience||1-2 Years|