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26May

Shift Supervisor Food & Beverage

Diamond Jo Casino, Dubuque, IA

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We are looking for excited, passionate people to join our team and provide a friendly, fun, and exciting experience to our guests!

Situated in Dubuque's historic downtown and nightlife district, Diamond Jo Casino is a gaming, entertainment, and dining destination not to be missed!

Job Functions

  • Maintain daily employee work station and break schedules.
  • Ensure prompt and courteous service to customers.
  • Monitor employee compliance with established service standards.
  • Greet and communicate with guests in a friendly and courteous manner.
  • Oversee the service operation of restaurant during assigned shift.
  • Ensure all employees are on time, in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur.
  • Resolve guest complaints in a professional and timely manner.
  • Requisition and maintain control of all inventories.
  • Monitor employee job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions.
  • Perform related administrative and reporting duties.

 Position Requirements:

  • Must be at least 21 years of age.
  • Associate's degree in a related field, or one (1) year of related experience preferred.
  • Must be able to stand and walk for majority of shift.
  • Must have excellent customer service and communication skills.
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

If you are interested in joining our Diamond Jo Casino team, please stop by Human Resources during business hours (M-W, 8:30am-5pm, Th-Fr, 7am-5pm), call us at 563-690-4780Call: 563-690-4780, or email djdhumanresources@boydgaming.com to learn more!  To apply now, create your account by clicking the link to BoydCareers.com below. Navigate to Diamond Jo Dubuque, find your job, and apply!

Open interviews from 2pm-5pm every Tuesday, Wednesday and Thursday. 

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Job Details

Req Num --
ID 512158
Location
Dubuque, IA
Positions 1
Type
Employee
Status
Full Time
Pay --
Categories
Casino
Customer Service
Food and Beverage
Hotel/Hospitality/Tourism
Tourism
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation

Preferred Candidates

Years of Experience 1-2 Years
Education --

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