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13Jun

Sales Support/Inside Sales ($30k-$35k)

EXPRESS Employment Professionals, Dubuque, IA

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A local Dubuque company is looking for a Sales Support/Inside Sales Rep to add to their growing team! 

Job Summary:

Receives (by telephone and fax) requests for information, quotations, orders, and lead times from customers. Makes quotations on standard items, writes orders, and relays pertinent order information to customers.  Coordinates with other departments in handling purchase orders and providing service to customers.

Pay Range: $30,000-$35,000

Essential Functions:

  • Receives telephone and fax requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from distributors, dealers, and domestic customers. Achieves and maintains rapport with customers and works to give them the best possible service.
  • Uses a PC to retrieve customer information, stock status information, the status of purchase orders, and to make changes to customer purchase orders. Ensures that correct codes are used for retrieving and inputting information.
  • Follows up on inquiries by checking computer runs on PC for delivery information. Works closely with expeditor in production control regarding deliveries of scheduled shipments.
  • Handles the needs of sales representatives and customers in the United States.
  • Makes price quotations immediately by phone on price book items. Prepares forms for price quotations on items not contained in price book and forwards to market managers for preparation of quotations.
  • Checks with credit department concerning credit status of the customer when rush orders are received.
  • Maintains files of active orders and posts activity such as change notices, scheduling changes, partial shipments, and credit changes.

 

Job Qualifications:

Good telephone manner to enhance relationships with customers.

Previous customer service background. Knowledge of personal computers and software, including WORD and EXCEL.

 

If you're qualified and interested in this position, please email your resume to Madelyn.Jantsch@expresspros.com at Express Employment Professionals today!  Never a fee to the job seeker!

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Job Details

Req Num --
ID 522855
Location
Dubuque, IA
Positions 1
Type
Temp
Status
Full Time
Pay $30,000.00-$35,000.00
Categories
Clerical/Office Administration
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Holidays

Preferred Candidates

Years of Experience --
Education --

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