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Receptionist- Galena Clinic

Medical Associates, Galena, IL

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The Medical Associates Galena Office is hiring a full benefits eligible Receptionists to provide front office customer service to internal and external customers. Primary schedule is approximately 62 hours per two-week pay period, no evenings or holidays.  Schedule flexibility required, which includes the ability to work a combination of hours between 7:30am-5:00pm Monday through Friday and a Saturday rotation every 5th weekend of 7:30am-12:00pm.

Essential Functions & Responsibilities:

Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions.

Communicate clearly with customers via telephone and in person, and relay necessary messages to staff.

Perform a variety of clerical duties, which may include but not limited to: scheduling functions, insurance questions, accepting payments and balancing cash drawer.

Review, update or obtain customer information making necessary changes to ensure correct billing. Set up new insurance coverage as needed.

Assist customers with self-service systems as applicable, which may include but not limited to: online patient portals, electronic kiosks, etc.

Complete all other assigned projects and duties.

Knowledge, Skills and Abilities:
Education: Equivalent to a high school education.

Experience:  From three months to one year of similar or related experience.

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Job Details

Req Num --
ID 536506
Galena, IL
Positions 1
Full Time
Pay --
Clerical/Office Administration
Customer Service
Health Care
First Shift
Health Insurance
Dental Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays

Preferred Candidates

Years of Experience --
Education High School/GED

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