IT Operations AnalystCottingham & Butler/ SISCO, Dubuque, IA
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ABOUT THE COTTINGHAM & BUTLER COMPANIES
Cottingham & Butler is the 28th largest insurance broker in the U.S. and a recognized leader in offering innovative property & casualty and employee benefit insurance solutions. The company is headquartered in Dubuque, Iowa, and employs approximately 900 employees across the U.S.
Cottingham & Butler provides a full suite of risk management and employee benefits services.
The IT Operations Analyst is responsible for the administration of the claims system and online interface, to include data extraction, processing, storage, manipulation, and analysis. This will include database design, administration and security.
You will partner with the business unit to determine goals and create plans to facilitate the goals. You will also support end users by assisting with workflow enhancements, creating custom reporting and solutions, and creating and conducting end-user training.
This position requires critical thinking skills, SQL, and database experience.
About the company
We sell a promise to help our clients through life’s toughest moments. To ensure we keep that promise, we hold ourselves to a set of principles that we believe position our clients and our company for long-term success. Our Guiding Principles are not just words on paper, they are a promise we make to ourselves and our clients.
These principles have become a driving force of our culture and share many common themes with the values of our clients. First, we hire and develop amazing people that have an insatiable desire to succeed, are committed to learning, and thrive on challenge. Secondly, we pride ourselves on serving our clients best interest through quality service, innovative solutions, and constantly evaluating our performance. Third, we have embraced and are guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday. Ultimately, we get more energy from the future we are creating for our people, our clients, and our company than from our past success.
As an organization, we are very optimistic about the future and have incredibly high expectations for our people and our performance. We also understand that our growth is fueled by becoming better not bigger – growth funds investments in new resources to better serve our clients and provide the career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.