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29Oct

Customer and Product Support Intern

John Deere Dubuque Works, Dubuque, IA

John Deere, a Fortune 500 company, is making use of the latest technological breakthroughs to produce exceptional equipment and provide first-class customer service. We're the world's leading manufacturer of agricultural and forestry equipment, a leading supplier of equipment used in lawn, grounds and turf care; and a major manufacturer of construction equipment. John Deere also manufactures and markets engines used in heavy equipment and provides worldwide financial services.  John Deere operates under four core values: integrity, quality, commitment and innovation. We treat our people with respect and offer competitive compensation and outstanding benefits, such as medical and dental coverage, life insurance, 401(k) and tuition assistance.

The John Deere intern experience prepares candidates for future roles in John Deere’s Equipment divisions, including our development programs.  Summer 2019 Customer & Product Support interns receive varied work experiences that provide exposure to John Deere’s product lines, marketing and customer support activities, and the independent dealer organization.

Your Responsibilities

  • Support cross-functional meetings with quality, engineering and customer support to achieve project goals
  • Assist DTAC (Dealer Technical Assistance Center) team with diagnosing technical field issues
  • Support the development of process improvements for the dealer technical assistance centers
  • Assisting in development of training materials & documentation
  • Gain an understanding of our customers through various data sources including surveys, warranty and machine data

Work Statement:  US Visa sponsorship is not available for this position.

Skills You Need

  • Pursuing a Bachelor’s degree in Ag Systems Management/ Ag Mechanization, Construction Management, Engineering, Automotive Technology, Industrial Technology/Ag Systems Technology or Agronomy 
  • Possess a valid U.S. driver’s license and have the ability to legally rent a car
  • Desired cumulative GPA of 3.0 on a 4.0 scale.  Minimum cumulate GPA required 2.8 on a 4.0 scale
  • We have internship locations across the United States so you must be willing to relocate domestically
  • Willing to travel and relocate to any John Deere location in the U.S

What You'll Get

At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. We offer comprehensive relocation and reward packages to help you get started on your new career path. Click here to find out more about our Total Rewards Package.

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.

 

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Job Details

Req Num --
ID 548458
Location
Dubuque, IA
Positions 1
Type
--
Status
--
Pay --
Categories
Agricultural
Architecture/Engineering/Drafting
Manufacturing
Internship
Benefits

Preferred Candidates

Years of Experience --
Education Some College

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