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14Nov

SHIFT SUPERVISOR FOOD AND BEVERAGE

Diamond Jo Casino, Dubuque, IA

POSITION FUNCTIONS:

  • Maintain daily employee work station and break schedules.
  • Ensure prompt and courteous service to customers. 

  • Monitor employee compliance with established service standards.

  • Greet and communicate with guests in a friendly and courteous manner.

  • Oversee the service operation of restaurant during assigned shift.

  • Ensure beverage shift operations are opened and closed properly and on time.

  • Ensure all employees are on time, in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur.

  • Resolve guest complaints in a professional and timely manner.

  • Requisition and maintain control of all inventories.

  • Monitor employee job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions.

  • Coordinate cleaning and repairs of beverage outlets.

  • Perform related administrative and reporting duties.

    *Open interviews Tuesdays through Thursdays, 2pm to 5pm

 

POSITION REQUIREMENTS:

  • Must be at least 21 years of age.
  • Associate's degree in a related field, or one (1) year of related experience preferred.

  • Must be able to stand and walk for majority of shift.

  • Must have excellent customer service and communication skills.

  • Must be able to obtain/maintain any necessary licenses and/or certifications.

 

Apply for this Job!
Apply in Person:301 Bell St
P O Box 1750
Dubuque, IA
Alternate Web Site:Click to visit

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Job Details

Req Num --
ID 549153
Location
Dubuque, IA
Positions 1
Type
Employee
Status
Full Time
Pay --
Categories
Customer Service
Food and Beverage
Management/Executive
Tourism
Sales/Service
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation

Preferred Candidates

Years of Experience --
Education --

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