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30Dec

HELP DESK SUPPORT TECHNICIAN (civil service take home exam)

City of Dubuque, Dubuque, IA

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HELP DESK SUPPORT TECHNICIAN

         

The City of Dubuque, Iowa (population 58,000) invites applications for the position of Help Desk Support Technician. The successful candidate will be responsible for providing first line assistance and technical support to end users that are experiencing technical, hardware or software issues. The successful candidate will possess some experience as a help desk or support technician in a comparable sized, multi-site environment; experience working with a diverse workforce; graduation from an accredited two-year college or technical school with major coursework in computer science, information technology, network security or management information science; or any equivalent combination of experience and training which provides the essential knowledge, skills and abilities. The successful candidate will demonstrate an ability to follow a management philosophy that is input oriented and values equity, problem solving and the development of partnerships, and a desire to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork. The City offers an annual salary range of $40,352 to $52,790, and an attractive benefit package. Please submit a request for a Civil Service Entrance Examination packet to Randy Peck, Personnel Manager, City Hall, 50 West 13th Street, Dubuque, Iowa 52001-4864 by 5:00 p.m. on January 16, 2019. The Personnel Office may be contacted at 563-589-4125 or citypers@cityofdubuque.org. The job description and benefit summary are available at www.cityofdubuque.org. Women, minorities, veterans and qualified persons with disabilities are encouraged to apply. EOE.

 

 

 

 

 

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Job Details

Req Num --
ID 550719
Location
Dubuque, IA
Positions 1
Type
Employee
Status
Full Time
Pay $40,352.00-$52,790.00
Categories
Government/Public Service
Information Technology/Telecommunications
Benefits
Health Insurance
Dental Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement

Preferred Candidates

Years of Experience --
Education --

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