Customer Service RepresentativeSedona Staffing Services,
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Sedona Staffing Services is a, global staffing, recruiting, and executive search firm. We locate qualified professionals, who excel in their careers, and provide customized staffing solutions for our client companies. Nationally, we're part of , a global recruiting network, whose reach allows Sedona to recruit skilled candidates for highly technical, medical, executive, or hard-to-fill positions.
In summary, Sedona specializes in finding the right fit for both job seekers and businesses.
Our customized staffing solutions help businesses reduce costs and risk, increase efficiency, and provide flexibility.
Job seekers benefit from our free services and vast employer connections that aid in their job search and placement.
Customer Service Rep/ Breakdown Specialist:
A Dubuque company is currently hiring a full time 1st shift Customer Service Representative to join there team and assist with repair calls. This position is looking for some experience with customer services and mechanical aptitude. Excellent communication skills and the ability to multi task are a must. Starting wage is $48,000-$50,000 based on experience.
Daily Duties may include:
- Monitoring drivers and service
- Recording any issues encountered and communicating them to operations, customers, and drivers.
- Working closely with safety, maintenance, and operations to ensure operators comply with the policies and procedures of each department.
- Promptly answering phone calls, e-mails, voicemails, and other questions from customers, and drivers.
- Maintaining positive customer, driver, and carrier relations.
- Assist Drivers with road side assistance and repairs
- Aid in locating mechanic or garage to get trucks back on the road
- Other duties as assigned.
- Ability to handle high stress situations
- High school diploma or equivalent required.
- Phone etiquette, and be able to multi-task in a fast paced environment
- Experience preferred but not required
- Will train the right candidates
- Ability to communicate via e-mail, telephone, and in person
To apply for these openings; or to learn more; please email firstname.lastname@example.org or call 563.556.3040
Sedona Staffing Services is an Equal Opportunity Employer