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22Jul

Front Desk Receptionist - Galena Clinic

Medical Associates, Galena, IL

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MUST APPLY ON OUR WEBSITE: www.mahealthcare.com/careers

The Medical Associates Galena Office is hiring a Receptionist to provide outstanding front office service to our patients and clinical team. This role is also trained to support our clinical team by providing back-up phlebotomy services.

Schedule/Hours: This role will be scheduled 3-4 days per week and approximately 64 hours per two-week pay period. No evenings or holidays required. Schedule flexibility is a must-- candidates should be able to work a combination of hours between 7:30 am-5:00 pm Monday through Friday and a Saturday rotation every 5th weekend of 7:30 am-12:00 pm.

Prior skills/experience preferred but not required: previous clinic/reception role, Cerner or EMR system, phlebotomy/lab, understanding of insurance verification

Essential Functions & Responsibilities:

Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions.

Communicate clearly with customers via telephone and in person, and relay necessary messages to staff.

Perform a variety of clerical duties, which may include but not limited to: scheduling functions, insurance questions, accepting payments and balancing cash drawer.

Review, update or obtain customer information making necessary changes to ensure correct billing. Set up new insurance coverage as needed.

Assist customers with self-service systems as applicable, which may include but not limited to: online patient portals, electronic kiosks, etc.

Complete all other assigned projects and duties.

Knowledge, Skills and Abilities:
Education: Equivalent to a high school education.

Experience: From three months to one year of similar or related experience.

MUST APPLY ON OUR WEBSITE: www.mahealthcare.com/careers

Job Type: Full-time

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Job Details

Req Num --
ID 739967
Location
Galena, IL
Positions 1
Type
Employee
Status
Full Time
Pay --
Categories
Clerical/Office Administration
Customer Service
Health Care
Shifts
First Shift
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays

Preferred Candidates

Years of Experience --
Education --

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