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Client Service Representative

Kunkel & Associates, Inc., Dubuque, IA

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 About Us: 

Kunkel & Associates is a commercial insurance brokerage and consulting firm committed to providing quality service through unparalleled professionalism and personalized attention for over 15 years.

Our team provides consultative solutions for your transportation, property and casualty, and employee benefits needs. Our organization continues to grow and develop by bringing innovative advantages to our clients; including: comprehensive nursing services, resource consulting, safety and loss control management, and claims management.

Work with us, Not for us

At Kunkel & Associates, we continue to search for talented individuals to join our team. If you are seeking a position that is rewarding, challenging, provides growth opportunities, and is fun, consider a career with us. Even if you don’t see the position you’re looking for, please still apply. We’re always interested in talking to great people.


K&A Locations: Dubuque, Iowa (Headquarters); Madison, Wisconsin and Kansas City, Kansas

K&A Hours of Operation: Monday- Friday 8am-5pm


Client Service Representative (CSR) Key Responsibilities: 

  • Prepare and process all “special” Certificates of Insurance, according to company guidelines
  • Create and manage monthly reports for clients
  • Process and implement bid bonds for clients and licensing purposes
  • Send out cancellation notices as needed
  • Process change requests
  • Create and organize renewal questionnaires
  • Order Loss Runs from insurance companies
  • Verify insurance filings with the government and state departments
  • Review Motor Vehicle Records
  • Prepare Mid-Year Reviews for clients
  • Assist administrative team as needed
  • Other duties as assigned



  • BA or BS or applicable job experience
  • 1-3 years experience in P&C or related field
  • Must have strong Outlook, Word, Excel and PowerPoint Skills
  • Ability to work in a fast-paced environment while adapting to changing deadlines and priorities
  • Excellent verbal and written communication skills required


Interested candidates are encouraged to apply for immediate consideration. Please send your resume to resumes@kunkel-inc.com. Please visit our website at www.kunkel-inc.com

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Job Details

ID 740892
Dubuque, IA
Positions 2
Full Time
Pay --
Customer Service
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Holidays

Preferred Candidates

Years of Experience --
Education --

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