Patient Service Representative: Family MedicineGrand River Medical Group, Dubuque, IA
Grand River Medical Group is seeking an individual to work 34-36 hours/week. Individual will represent GRMG by promoting favorable public relations in welcoming and assisting patients with their registration and scheduling needs.
- Receive and check in patients presenting themselves for appointments
- Set up new patient accounts
- Enter demographic/insurance changes
- Accept payment of copays, deductibles, statement balances and balance cash drawer daily
- Briefly explain charges and insurance payments
- Schedule appointments for patients
- Answer the phone
- Perform clerical duties for the daily operation of the practice
Experience: Two to three years of similar or related experience in a general office setting and/or health care field that involved direct or regular contact with the public is preferred.
Requirements: Prior computer experience and basic health care/medical knowledge.
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Paid Sick Leave
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