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18Sep

IT Support Technician

EXPRESS Employment Professionals, Dubuque, IA

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Express Employment Professionals is actively recruiting a IT Support Technician to join a local company's team.

 

The individual in this position reports to the Technical Services Manager, and is responsible for company-wide IT support; computers, printers, systems, software applications, general network support, and special projects. This is an entry-level IT support position.

 

Responsibilities:

  • Monitor, review and respond to Level I Technical Support
  • Update and maintain computer systems
  • Support policies and procedures related to network hardware and software
  • Computer imaging and decommissioning
  • Accurately track computer security cameras
  • Troubleshooting VoIP phone system
  • Printer maintenance and troubleshooting
  • Working with vendor software support
  • Network cabling installation and termination
  • New Hire IT Orientation and training
  • Escalate higher level IT tickets to appropriate personnel
  • Individual projects and research assigned by management
  • After hour support coverage

 

What You Can Bring To The Table:

  • A.A degree from a college or university or two years related experience
  • Familiarity with IT ticketing system or Help Desk
  • Exceptional keyboarding and phone skills
  • Ability to use Microsoft Office applications including Word, Excel, and Outlook and Power Point and be proficient in these applications

 

Ways to Apply (choose one:)

  • Call Express at 563-583-1600 for an immediate phone interview
  • Stop by 1701 JFK RD Dubuque, IA
  • Email your resume to Paige.Fortson@ExpressPros.com
  • Submit your online application at ExpressPros.com/DubuqueIA

 

 

Remember, there's never a fee to the job seeker! 

Like Us! Facebook.com/ExpressDbq

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Job Details

Req Num --
ID 742973
Location
Dubuque, IA
Positions 1
Type
Employee
Status
Full Time
Pay --
Categories
Clerical/Office Administration
Information Technology/Telecommunications
Installation
Sciences
Technical
Benefits

Preferred Candidates

Years of Experience --
Education --

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