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18Sep

JOB FAIR PLATTEVILLE

American Customer Care, Platteville, WI

This listing has expired

Our Company offers a variety of benefits and incentive to our team members including:

A fun work environment, work/life balance, advancement opportunities, paid training, attendance bonuses, health insurance, employee perks; including discounts at local businesses, free/discounted gym memberships, holiday celebrations, various contest prizes and of course, competitive starting wage.

JOB DESCRIPTION

  • Handle customer inquiries in a prompt and professional manner
  • Multi-task a variety of responsibilities
  • Ability to understand customer needs and offer appropriate solutions
  • Represent our client in a professional and positive manner in all situations
  • Ability to remain positive in a fast-paced environment
  • Enjoy taking on new challenges
  • Answer customer/client requests or inquiries concerning services, products, equipment, claims, and reports problem areas
  • May be required to work in one or multiple queues/skill sets over various customer contact channels
  • Responsible for improving customer retention through programs and service provided to the customer
  • Utilizes systems to initiate and complete service orders and handle customer requests
  • Continually maintain working knowledge of all company products, services and promotions
  • Make recommendations according to customer’s needs on products.

Other Requirements Include

  • Basic PC knowledge, including Windows, email and other computer applications
  • Experience in an environment in which customer interaction was required
  • Professional demeanor and clear speaking voice
  • Ability to type 30-35 WPM with 85% accuracy
  • Ability to multi-task
  • College degree or appropriate experience preferred

Benefits

  • Health, Dental, Vision, 401(K)
  • Employee Perks Program (discounts at local businesses)
  • Fun At Work Committee (Join in the fun and share your ideas)
  • Agent Action Council (Your voice matters!)
  • Employee Referral Program
  • Monthly incentives
  • Great team atmosphere!

Walk-ins welcome anytime from 8:30am-3:30pm

Platteville office: 1555 E. Bus. Hwy 151

Or call 608-642-4687 (Melissa)

This listing has expired

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Job Details

Req Num --
ID 743008
Location
Platteville, WI
Positions 20
Type
Employee
Status
Full and Part Time
Pay $11.00-$12.50
Categories
Career Fair
Clerical/Office Administration
Customer Service
Information Technology/Telecommunications
Sales/Service
Shifts
First Shift
Second Shift
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation

Preferred Candidates

Years of Experience --
Education High School/GED

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