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25Oct

Driver Manager

Hirschbach Motor Lines, Inc., Dubuque, IA

This listing has expired

Duties & Responsibilities

  • Monitoring assigned drivers daily.
  • Sending preplans to drivers and securing a driver commitment within two hours.
  • Tracking and recording drivers’ performance from dispatch to delivery to ensure on-time service.
  • Updating drivers’ PTA in the system quickly and accurately.
  • Managing driver home time requirements and keeping appropriate personnel informed of those requirements by updating each driver’s RDO daily.
  • Working closely with safety, maintenance, and operations to ensure operators comply with the policies and procedures of each department.
  • Promptly answering phone calls, e-mails, voicemails, and other questions from co-workers and drivers.
  • Monitoring the OR of all Hirschbach drivers to proactively identify issues that may cause turnover, then creating resolutions to ensure the success of Hirschbach and its drivers.
  • Proactively identifying issues that may occur with an operator’s settlement or pay by working closely with Settlement and Payroll.
  • Maintaining positive customer, driver, and carrier relations.
  • Other duties as assigned

Minimum Requirements

  • High school diploma or equivalent required.
  • Ability to communicate via e-mail, telephone, and in person
  • Preferred Qualifications
  • Understanding of dispatch philosophy and procedures of the company.
  • Ability to persuade and motivate drivers, keeping “customer satisfaction and driver satisfaction” as guidelines.
  • Previous experience with AS-400, Peoplenet, Electronic Logbooks, and Netgraf

What's Your Drive?

EOE. Offer of employment is contingent on the successful completion of a pre-employment drug screen and background check. 

This listing has expired

Job Details

Req Num --
ID 744853
Location
Dubuque, IA
Positions 2
Type
Employee
Status
Full Time
Pay --
Categories
Customer Service
Transportation
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation

Preferred Candidates

Years of Experience --
Education --

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