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IT Intern

A.Y. McDonald Mfg, Dubuque, IA

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  • Respond to internal support tickets according to department standards and service levels
  • Provide desk side IT hardware support as required. (PC’s, printers, scanners, network devices)
  • Create and maintain technical documentation.
  • Answer end user questions; contribute to user announcements, instructions and FAQ documents.
  • Participate in team meetings: provide tips, hints and other relevant information.
  • Maintain confidentiality when dealing with sensitive or proprietary data.
  • Other duties as assigned.

Required Qualifications:

  • Must be pursuing a Bachelor's degree in information technology, computer science or data analytics. Would prefer to have an individual that has at least a sophomore standing.
  • Must demonstrate outstanding problem solving and communication skills.
  • Must be able maintain confidentiality when dealing with sensitive or proprietary data.


Work Schedule:

  • Work 20 hours per week through the school year.
  • Work 40 hours per week from June through August.


Equal Opportunity Employer

This listing has expired

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Job Details

ID 746082
Dubuque, IA
Positions 1
Part Time
Pay --
Information Technology/Telecommunications
First Shift

Preferred Candidates

Years of Experience 1-2 Years
Education High School/GED

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