Mercy Medical Center is a not for profit Catholic hospital serving the tri-state area of Iowa, Illinois and Wisconsin since 1879. Mercy – Dubuque has 263 beds while Mercy – Dyersville is a critical access hospital with 25 beds and a 40-bed nursing home.
Mercy offers a full range of acute care services, including invasive cardiology and open-heart surgery, Level II trauma center, Level II regional neonatal intensive care unit, general and orthopaedic surgery, psychiatric services and inpatient physical rehabilitation. Mercy also operates two hospital-based skilled nursing units, extensive outpatient rehabilitation services, home health care, retail pharmacy and a wide range of outpatient, community and business services. Mercy’s 1,300 full- and part-time employees and medical staff of 230 care for more than 56,000 inpatients and outpatients each year.
The hospital is accredited by The Joint Commission and achieved Magnet designation, the gold standard of patient care, in 2004 and was redesignated a Magnet hospital in 2009.
Mercy Medical Center is a member of Mercy Health Network in Iowa and is a Ministry Organization of Trinity Health based in Novi, Michigan.
Mercy is an organization that values and encourages diversity. To learn more about Mercy and its opportunities for employment, please see the postings listed on this site or visit our website at www.mercydubuque.com.
The Director of Laboratory is responsible for the 24-hour operation of the Laboratory Departments in MercyOne Dubuque and Dyersville. Ensures high quality, cost effective services and efficient operation of the Laboratory through supervision of testing personnel, equipment, test menus, procedures, test result reporting, Quality Control, and Performance Improvement. Selects, develops, and maintains a team of competent staff. Holds self and team accountable for achieving the highest level of quality of care, customer service, and colleague satisfaction, and recognizes the contribution for desired results. Driven to meet and exceed customer expectations.
Ensures compliance with regulatory agencies while conducting the business of the laboratory. Organizes, directs, and supervises functions, activities, and personnel in such a way as to ensure timely, accurate reporting of laboratory test results. Organizes the laboratory in such a way to ensure quality results rapidly in a cost effective manner.
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