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Administrative Clerical Assistant (Bilingual)

Sedona Staffing Services, Seven Hills, OH

This listing has expired

Administrative Clerical Assistant

*** Must be Bilingual Portuguese /English ***

Location: Seven Hills, OH

Wage: $16.00 / hour


What you get to do:

  • Acts as the primary liaison with customer in solving problems related to the application process and service.
  • Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.
  • Educates and informs the customer by telephone, written correspondence and/or claims system about the documentation required to process a claim, required time frames, payment information and claim status.
  • Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system.
  • Assigns new claims to the appropriate claims handler.
  • Directs customer calls to the correct person at all locations.
  • Participates in and maintains a quality service culture within the Customer Service Team.
  • Attendance during scheduled work hours is required.
  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • When applicable and appropriate, consideration will be given to reasonable accommodations.


What we need from you:

  • Portuguese / English (Speak, Read, Write)
  • High School diploma  or CED
  • One (1) year customer service experience or equivalent combination of education and experience preferred. Experience in an inbound call center preferred.
  • Good customer service skills
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office product
  • Strong organizational skills
  • Good interpersonal skills
  • Ability to work in a team environment


Interested in learning more? Please submit a copy of your professional resume to Amanda : amanda@careerpros.com


Sedona Staffing Services is an equal opportunity employer


This listing has expired

Job Details

Req Num AE39C24C83AB42DCBB3B88DEFD316D33_50
ID 747059
Seven Hills, OH
Positions 2
Pay $16.00
Clerical/Office Administration

Preferred Candidates

Years of Experience --
Education --

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