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Solutions Account Associate

Flexsteel Industries, Inc, Dubuque, IA

This listing has expired

The Solutions Account Associate is an exciting career development role geared towards eventual promotion to a Sales Representative position in one of many markets across the United States. Selected candidates will join the Flexsteel team at our Global Headquarters and embark on an intense journey through assignments in Customer Care, Marketing, Merchandising, Quality, Operations, and Finance to develop a solid foundation of Flexsteel business acumen. From there, the SAA will work directly with a Flexsteel Sales Rep to drive sales growth with a portfolio of our distribution partners, providing an opportunity to demonstrate performance deserving of promotion to the Sales Representative role.


Successfully complete an extensive rotational program, including but not limited to:

  • Customer Care: Resolve customer emails and phone calls, enter and maintain orders, process warranty claims, work with other functional areas to expedite orders
  • Marketing & Merchandising: Complete assignments to develop marketing support materials, programs, creative services, and product launch process
  • Quality & Operations: Develop understanding of the manufacturing process, quality systems, and order fulfillment process
  • Finance: Gain a working understanding of credit review process, impact on orders, and invoicing
  • Field Sales: Work closely with assigned Sales Reps, develop a plan to support and drive sales with an assigned portfolio of accounts

Successfully complete critical sales projects as assigned

Prepare, review, and distribute reporting as required to ensure customer deliverables are met

Escalate appropriately within Flexsteel leadership to bring sensitive scenarios to resolution

Performs other duties as assigned


Bachelor’s degree required

Ability to travel up to 50-75%

Eventual relocation to a Flexsteel chosen market

Intense customer focus

Excellent communication skills, both written and verbal

We offer a competitive salary and benefits package:
• Medical & Dental Insurance
• Paid vacation (prorated at start date)
• Additional time off for sick or personal reasons as needed.
• 9 paid federal holidays and one floating holiday
• Section 125 Medical Flex/Dependent Care Reimbursement program.
• Employee discounts with select cell phone carriers.
• Tuition reimbursement opportunities.
• Robust 401(K) with up to 5% matching and counseling services available.
• Performance-based bonuses.
• Employee Assistance Plan which includes guidance from plan administrators.

Other reasons you may want to consider Flexsteel:
• Associate discounts on furniture… yep, you heard that right!
• Free coffee whenever you need it.
• Free covered parking.
• We are a fun collaborative environment where people matter.
• Opportunity to grow your career with the 8th largest manufacturer of furniture in the U.S.
• Casual and flexible work environment.
• We are grounded in purpose: From the Flexsteel family to yours…we’re committed to creating comfort where your life happens.

Flexsteel Industries, Inc. offers a competitive salary, along with an excellent full-time benefits package, paid holidays, a friendly, supportive work environment, Flexsteel furniture discounts, and professional growth opportunities.

EEO/AA Employer Disabled/Veteran

Application Instructions:
Please apply online at http://www.flexsteel.com/about-us/careers

This listing has expired

Job Details

Req Num --
ID 747670
Dubuque, IA
Positions 2
Full Time
Pay --
Advertising/Marketing/Public Relations
Retail Sales
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays

Preferred Candidates

Years of Experience 1-2 Years
Education Bachelors

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