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Clinic Certified Medical Assistant-Urgent Care West

UnityPoint Health Finley Hospital,

This listing has expired


Work hours will be 8:00 am to 8:00 pm, for 80 hours per pay period, and as needed. You will be required to flex to other shifts as needed. There is a holiday and a weekend rotation. 


The Clinical Concierge CMA is responsible for assisting the provider with front office and back office duties in the outpatient management of patients and completing or assisting with front office duties on a rotating basis. This position is a vital part of the office team that cares for patients in the clinic setting working under the direction of a physician. This position works closely with the physicians, other clinical staff, and front office staff. Work situations are a variety of clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate the Clinical Concierge has continuous contact with physicians, patients, patient families/ significant others, community agencies, and patient care staff and management.


Clinical Concierges must have knowledge of:

  • Healthcare field and medical specialty
  • Medical terminology
  • Proper grammar, spelling, and punctuation
  • Epic EHR
  • Exceptional customer service and phone etiquette
  • Ability to maintain effective and organized systems to ensure timely patient flow
  • Ability to perform phlebotomy and administer injections

Medical assistant education from an accredited training program with AAMA or NCMA certification required.

This listing has expired

Job Details

Req Num 2019-70352
ID 748115
Positions 0
Pay --
Health Care

Preferred Candidates

Years of Experience --
Education --

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