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Fraud Services Specialist

Dupaco Community Credit Union,

This listing has expired

As the Fraud Services Specialist, you’ll be responsible for the daily prevention of deposit, card, and account loss by analyzing alerts/reports used to detect suspicious activity. This team provides assistance, research, resolution, operational and technical support for members and staff.


  • Utilize Verafin to include alert reviews, case management, CTR filings, SAR filings, and behavior reviews; including identification of continued efficiencies, review of system limits and controls and the maximization of Verafin functionality and propose system changes (ie. efficiencies, alert thresholds, and controls, etc.) to supervisor as appropriate
  • Proactive fraud management, including member behavior and account reviews and analysis to limit fraud before loss occurs
  • Monitor fraud and associated reporting, including member follow-up and communication
  • Ensure timely and accurate filing of all Currency Transaction Reports and Suspicious Activity Reports, OFAC check verification, 314(a) verifications and CTR exemption reviews for BSA Compliance
  • Perform data and trend analysis to recommend enhancements and changes to policy and procedures to reduce exposure to loss
  • Assist with the preparation of monthly and yearly reports including total losses, trends and reduction in losses as a result of changes implemented and recommendations for changes
  • Assist with ID Theft/Red Flag Program throughout the Credit Union
  • Responsible for the coordination and fulfillment of subpoena correspondence and/or law enforcement requests
  • Assist with review and follow-up of suspected fraud work queue as necessary
  • Conduct research and related projects with staff assistance
  • Provide insights to mitigate fraud exposure in all channels (checks, remote deposit, bill pay, ATM, etc.)
  • Thorough understanding of regulations, policies and laws which pertain to fraud and mitigating out losses
  • Perform other duties as assigned


  • Bachelor's degree or related financial industry experience
  • 2-5 years of experience in a related field
  • Excellent communication skills with strong written, presentation and investigative skills
  • Self-motivated with good reasoning abilities and sound judgement
  • Strong attention to detail
  • Proficiency in computers: ability to learn internal and external software programs quickly


This listing has expired

Job Details

ID 749236
Positions 0
Pay --
Banking/Mortgage/Financial Services
Customer Service

Preferred Candidates

Years of Experience --
Education --

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