Tour Guide / EducatorNational Mississippi River Museum & Aquarium, Dubuque, IA
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The National Mississippi River Museum & Aquarium is owned and operated by the Dubuque County Historical Society, which also operates the Mathias Ham Historic Site. The River Museum and Mathias Ham Historic Site together see over 200,000 visitors and manage outreach programs that serve over 50,000 more per year. Part aquarium, part museum, part science center, it is the mission of the institution to inspire stewardship by creating educational experiences where history and rivers come alive. The organization employes more than 90 full- and part-time employees, as well as hosts several interns amongst departments.
The NMRMA Tour Guide position is responsible for leading guided tours of the Museum & Aquarium campus in Dubuque, Iowa to diverse groups of guests. Included in the tours are the Diamond Jo National River Center, the Mississippi River Discovery Center, the Fred W. Woodward Riverboat Museum, the Jerry Enzler Plaza, and all of the associated displays and exhibits focusing on history, conservation, and STEM topics. NMRMA Tour Guides are offered flexible scheduling and are most commonly needed during summer months, though special events are scheduled in advance year-round. The majority of tours are scheduled Monday through Friday between 9:00 AM and 2:00 PM in the months of April, May, and June. This position requires a high level of energy and enthusiasm to deliver engaging, interactive experiences for diverse audiences.
The Dubuque County Historical Society and its National Mississippi River Museum & Aquarium and Mathias Ham Historic Site are committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Applicants from populations underrepresented in the field are strongly encouraged to apply. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, familial status, sexual orientation, national origin, ability, age, or veteran status.
- Lead diverse groups of ~20 people on guided tours of the Museum & Aquarium campus, interpreting important topics that are tailored to the audience and that support the organization’s mission, while managing the pre-determined timeline.
- Attend mandatory, prescheduled training sessions.
- Maintain written records in accordance with established practice and policy.
- Keep all education areas clean, organized and hazard free, report maintenance needs, and perform minor maintenance tasks.
- Engage in continued learning about artifacts, animals, and plants in institutional collection.
- Provide an exceptional experience for all guests.
- Provide accurate information at all times.
- Other duties as assigned.
- Prior knowledge of history, culture, wildlife, and/or environmental issues of the Tri-State area and the Mississippi River is preferred.
- Prior exposure to informal learning processes, preferably in an aquarium, zoo, nature center, or museum setting is preferred.
- A personal email account and phone number are required for information exchange.
- Must be able to read, write, and speak the English language.
- Must possess strength and endurance to perform the physical demands of all listed duties with or without accommodation.
- Must be comfortable indoors and outdoors in any weather.
- Must be physically capable of extended periods of standing, walking, kneeling, bending, climbing, and heavy lifting up to 50 lbs.
- Final candidates will be subject to a reference and background check.
How To Apply
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