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Chief Executive Officer

Hills & Dales, Dubuque, IA


  • Carries out the mission of the organization and is a role model operating with the highest standards of ethical practices.
  • Promotes the overall culture, mission & values of the agency in all actions.
  • Reports to the Board the operations, issues, activities, programs, and progress of the Organization; reports on the Organization’s progress in the establishment of its strategic objectives.
  • Attends all Operations Board and Jamie Barwick Hills & Dales Foundation meetings and committee meetings.
  • Prepares agenda for regular Board meetings in conjunction with the Board president.
  • Establishes and implements the mission and direction of the organization; establishes and implements the goals and objectives of the Organization.
  • Provides leadership to the Organization’s staff in attainment of the mission and strategic objectives.
  • Establishes and ensures the consistent implementation of organizational and human resources policies and procedures.
  • Evaluates changing legal and technical developments in the area of human services and develops new programs responsive to such needs.
  • Assures compliance with regulatory bodies and legal requirements.
  • Oversees and integrates the various functional areas of the management team.
  • Reviews each department’s performance in relation to established goals, implementing changes to effect continual improvement in services provided.
  • Implements the control and effective utilization of the human, physical and financial resources of the Organization.
  • Ensures a continuing program of formal and informal education in child development, training and support of clients, administrative routines development.
  • Develops and contracts for professional services that provide input in to short and long range administrative and client programs
  • Reviews all insurance, service, and/or other contracts; develops proposals in accordance with established contract provisions and ensures organization compliance to all contracts.
  • Develops with department directors staffing standards, ensuring adequate personnel to provide quality services to residents and clients.
  • Oversees/monitors the selection, training, and supervision of staff.
  • Reviews and approves personnel actions such as salary increases, promotions and disciplinary actions.
  • Hires, trains, motivates, disciplines and fires assigned staff; evaluates performance of assigned staff and ensures quality of services and technical expertise of personnel.
  • Prepares an annual organizational budget for staffing and capital expenses and submits to Board for approval.
  • Tracks revenues and expenditures, ensuring that all is proceeding according to the budget adopted by the Board and that monies are used efficiently.
  • Ensures the currency, security and accuracy of organization financial data, statistics, cost projections, etc., for administrative and regulatory purposes.
  • Utilizes expertise of bank and accounting consultant in fiscal matters.
  • Works with the Mission Advancement & Community Relations Department in directing fundraising activities and allocating funds for special projects and equipment.
  • Ensures the consistency and quality of resident care and client services.
  • Establishes quality standards as they relate to resident and client care and services.
  • Maintains a visibility and accessibility with the people served by the Organization and their families, promoting and enhancing the image and purpose of Hills and Dales.
  • Serves as a liaison with the community, answering inquiries and requests for information; serves as the primary spokesperson in times of crisis, handling media and community request for information in a timely, legal, and appropriate fashion.
  • Establishes and maintains relations with similar facilities, local organizations/professional associations, legislators and policy makers; collaborates with and provides consultation to other agencies and professional groups in identifying and meeting the health and social needs of the community and stimulating development of additional needed resources.
  • Engages in visits and presentations to businesses, organizations, and members of the community for the purpose of explaining Hills and Dales’ mission and operations, soliciting funds and support.
  • Oversees the Organization’s development efforts.


  • Ability to make decisions at the highest level of strategy within the Organization.
  • Ability to inspire and motivate the department directors, managers, supervisors and workforce in attainment of the Organization’s mission and strategic objectives.
  • Ability to work collaboratively with the Board of Directors.
  • Ability to provide timely and accurate communication with and reports to the Board.
  • Knowledge of trends and methodologies utilized to provide services and care to the targeted client population.
  • Thorough knowledge of the business issues facing the industry.
  • Ability to provide and implement sound fiscal policies and procedures such that the Organization operatives in a financially sound manner.
  • Demonstration of strong accounting and financial management skills.
  • Demonstration of strong administrative and organizational skills (e.g., meeting organization, file reviews, etc.)
  • Ability to make presentations in public to center-of-influences.
  • Demonstration of excellent written and oral communication skills.
  • Ability to work under pressure and deal with intense scrutiny by the community and public.
  • Ability to conduct timely and thorough investigations and critical analyses of situations where some standardization and procedures are developed.
  • Ability to develop interpersonal relationships that promote candor, trust, honesty, etc.
  • Ability to maintain confidentiality in accordance with HIPAA & agency confidentiality procedures.
  • Reasoning: Very High Skills: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Independent Judgment: Work performed under broad supervision or in accordance with policy and precedent, requiring regular exercise of independent judgment. Impact of judgment is such that errors in judgment would affect the long-term interest of the Organization. Major costs in time, money, goodwill, or safety would be incurred.
  • Communication: Ability to read analysis, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from clients, families, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to a prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
  • Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference; ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations; ability to compute rate, ratio and percent and to draw and interpret bar graphs.
  • Job requires constant (67 – 100%) internal and external contacts. Critical and sensitive matters discussed and/or decisions made which would impact the long-term effectiveness/soundness of the Organization. Requires ability to negotiate, debate and develop strategies, as well as having a sense of timing with all levels of the organization or with key external contacts.
  • This job has access to very confidential performance related materials about clients and employees.
  • Work requires travel

Experience & Education:

  • Bachelor’s degree (B.A. or B.S.) from four-year college or university in health care administration, business or equivalent; Master of Business Administration or equivalent preferred.
  • A minimum of five to seven years experience working in long-term care administration.
  • Minimum of five years management and/or supervisory experience.
  • Valid driver’s license and ability to drive agency vehicle.
  • Free of a conviction or prior employment history of child or resident abuse or dependent adult abuse.


Send Resume and Cover Letter by August 31, 2020 to:


or mail to:

Hills & Dales  Attn: Jim Weber    1011 Davis St., Dubuque, Iowa 52001


Offer contingent upon criminal, financial background screens, drug & TB screening, child & dependent adult abuse background screening.  EOE


Apply for this Job!
Apply by Mail:1011 Davis St.
Dubuque, IA  52001

Job Details

ID 755842
Dubuque, IA
Positions 1
Full Time
Pay --
EMSI Skills Accounting
Child Development
Client Services
Data Collection
Financial Data
Financial Management
Financial Statements
Health Administration
Human Services
Informal Education
Long-Term Care
Master Of Business Administration (MBA)
Organizational Skills
Professional Services
Public Speaking
Quality Management
Statistical Inference
Verbal Communication Skills
Health Insurance
Dental Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays

Preferred Candidates

Years of Experience 5-10 Years
Education Bachelors

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