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Supervisor of Relationship Development

Sedona Staffing Services,

This listing has expired


Location: Dubuque Area



The Right Person Will Have:

  • Bachelor Degree
  • Minimum of 3 years in the banking/financial institution industry
  • At least 1 year of consumer lending experience or related experience
  • Customer service environment leadership/supervisory experience


Expected From You:

  • Performing supervisory functions such as employee reviews, goal setting, coaching and development of staff, discipline and management of time off
  • Supervising the Relationship Development team with periodic check-ins and by providing regular coaching to enable direct reports to successfully carry out goals and objectives
  • Training, coaching, and assisting employees identify opportunities to proactively help members improve their financial positions through company advice, products, or services
  • Assigning duties and work schedules to team members to ensure efficient functioning and productivity of department
  • Developing, tracking, and coordinating individual and department goals and training
  • Producing and analyzing call volume/statistical reports on a monthly basis
  • Ensuring quality calls are being completed to deepen and expand member relationships
  • Providing superior member service as defined in the credit union service mission statement by educating members on appropriate products and services
  • Improving member satisfaction by being courteous and attentive, delivering prompt accurate service, demonstrating a sense of urgency, and providing clear, complete instructions and/or explanations to members
  • Analyzing potential prospects and develops target marketing strategies
  • Initiating solicitation telephone calls to credit union members to update them about new and improved or existing company products and services that can meet their needs
  • Compiling loan packages and facilitates negotiation of loan structure with applicant, including fees, loan repayment options, payment protection, GAP and MRC. Approving loans within lending guidelines quickly and efficiently
  • Packaging loans and deposits with other valuable credit union products and services found to be beneficial to the member during the initial member interview, thus increasing the member’s average total relationship with the credit union and helping the member plan for and achieve a successful financial future
  • Exhibiting a thorough knowledge of credit union products and services, technology and processes, and regulatory issues
  • Performing other duties as assigned


To apply for this position, please email your resume to darrell@careerpros.com


-Sedona Staffing Services is an equal opportunity employer.

This listing has expired

Job Details

Req Num 74A0E3E30EE442E3B1916530D21D89FD_38
ID 757770
Positions 1
Pay $1.00
EMSI Skills Coordinating
Customer Service
Financial Future
Packaging And Labeling
Target Market

Preferred Candidates

Years of Experience --
Education --

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