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14Sep

Extended Operations Representative

EXPRESS Employment Professionals, Dubuque, IA

This listing has expired

Express Employment Professionals is actively recruiting an Extended Coverage Representative to join a local company's team.

 

This person would oversee operations of drivers who are dispatched from terminals. Extended Coverage communicates with customers, operations, and drivers about any issues encountered during each shift.

 

Duties & Responsibilities:

  • Promptly answering phone calls, emails, voicemails, other questions from co-workers, customers, and drivers.
  • Monitoring driver's and service.
  • Records any issues encountered, especially those pertaining to cargo, OS&D, and injuries, then communicating them to operations, customers, and drivers.
  • Generates current and accurate night and weekend reports according to the standard order process.
  • Collaborates closely with safety, maintenance, and operations to ensure operators comply with the policies and procedures of each department.
  • Answers phone calls, e-mails, voicemails, and other questions from co-workers, customers, and drivers.
  • Maintains positive customer, driver, and carrier relations.

 

Hours for this position:

  • Monday – Thursday 6:00pm – 6:00am
  • Friday – Sunday 6:00am – 6:00pm;6:00pm – 6:00am

 

What You Can Bring to the Table:

  • High school diploma or equivalent required.
  • Understands dispatch philosophy and procedures of the company.

 

Ways to Apply (choose one:)

  • Call Express at 563-583-1600 for an immediate phone interview
  • Email your resume to Molly.Wand@ExpressPros.com
  • Stop by 1701 JFK RD Dubuque, IA

 

We have many more positions available! To view all of our open opportunities, visit ExpressPros.com/DubuqueIA

 

Remember, there's never a fee to the job seeker!

Like Us! Facebook.com/ExpressDbq

This listing has expired

Job Details

Req Num --
ID 757807
Location
Dubuque, IA
Positions 1
Type
Temp To Hire
Status
Full or Part Time
Pay $16.00-$17.00
Categories
Clerical/Office Administration
Customer Service
Human Resources
Management/Executive
Sales/Service
EMSI Skills Communications
Operations
Order Processing
Phone Interviews
Shifts
First Shift
Second Shift
Third Shift
Benefits

Preferred Candidates

Years of Experience --
Education --

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