• Previous
  • Next
16Sep

Help Desk Support Specialist

Sedona Staffing Services, Dyersville, IA

This listing has expired

HELP DESK SUPPORT SPECIALIST

Dyersville, Iowa

 

OVERALL SUMMARY:

This is an opportunity for an individual with 1-3 years of IT experience.  The selected candidate will operate in a high paced and exciting IT environment.  As a member of a focused support group, the selected candidate will have the opportunity to work on a wide range of equipment and software.  

 

PRIMARY RESPONSIBILITIES:

  • Installs, configures, maintains standards and provides support for Microsoft Windows Systems Desktop/Server Environment
  • Builds, upgrades, repairs and adds peripherals to Workstation Operating Systems.
  • Hardware and Software asset management
  • Prioritize to administer, resolve, and close trouble tickets.
  • Documents instances of hardware failure, repair, installation and removal accurately.
  • Receives and responds to incoming calls or emails regarding PC and/or hardware problems.
  • Oversees assigned departmental projects.
  • Provides expert operating system and software training to the end user.
  • Provides printer trouble shooting from client device to print server to printer
  • Assists remote users with VPN and remote email access.
  • Works with local and remote associates on scheduling hardware repair and replacement.
  • Smartphone and iOS device support

 

SKILLS AND KNOWLEDGE:

  • Experience managing VOIP phone and internet service providers
  • Experience with VMWare Admin and/or Windows Server/Linux Server
  • Ability to travel on a limited basis.
  • Some MAC experience a plus
  • Must be able to lift 40 lbs

 

EDUCATION & EXPERIENCE REQUIRED:

  • Bachelor Degree or higher in a Computer related concentration or equivalent work experience
  • 1-3 year work experience supporting a large networked multisite environment with workstation maintenance, repair, and installation of Windows Systems and connected devices

 

If interested, please call Diane at 563-875-7030 or email ungs@careerpros.com

 

Sedona Staffing Services is an Equal Opportunity Employer

This listing has expired

Job Details

Req Num 3FB53C5CA9D94FC79B1225EE5295C21C_38
ID 757895
Location
Dyersville, IA
Positions 1
Type
--
Status
--
Pay $17.00
Categories
Technical
EMSI Skills Apple IOS
Connected Devices
Help Desk Support
Internet Services
Linux Servers
Microsoft Windows
Operating Systems
Peripheral Devices
Personal Computers
Print Servers
Scheduling
Software Asset Management
Virtual Private Networks (VPN)
Windows Servers
Workstations
Benefits

Preferred Candidates

Years of Experience --
Education --

accessdubuquejobs.com is a product of THMedia © --- SERVER ID: cp4722