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15Oct

Member Service Representative II (Cedar Rapids Area)

Dupaco Community Credit Union,

This listing has expired

You’re ambitious. Team-oriented. Personable. Accurate. 
You’re a multi-tasking megastar. A connection making champion. 
We’re looking for YOU to join our Cedar Rapids team as a Member Service Representative II!

You’ll be:

  • Connecting with members and potential members by providing excellent service through our Teller line and new accounts desk
  • Recognizing potential member needs and educating them on appropriate credit union services
  • Promoting a positive and professional image of the credit union
  • Offering multiple financial products and services to new and existing members while providing courteous, professional and knowledgeable service to increase member satisfaction and account usage
  • Performing Money Makeovers and Credit History Lessons resulting in the payoff of other lenders
  • Taking applications for basic loans and visa as well as the ability to process disbursements
  • Looking for opportunities to protect member’s loans (i.e. With GAP, MBP, and Debt Protection)
  • Working at various branch locations in the Cedar Rapids/Marion area

You’ll need:

  • High school diploma or equivalent (i.e. GED) or equivalent experience
  • Strong customer service experience required
  • Some financial industry experience preferred
  • Ability to exude confidence and lead by example in providing outstanding member service to members, potential members, and coworkers
  • Excellent communication skills with the ability to adjust your communication style to your audience
  • A positive attitude and strong desire to help others
  • Strong computer skills
  • Ability to promote a professional image of the credit union at all times
  • Willingness to frequently travel to branches in the Cedar Rapids/Marion area
  • The ability to work Monday through Thursday between the hours of 8:15 AM-5:15 PM, Fridays between 8:15 AM-6:15 PM and every-other Saturday 8:15 AM-12:45 PM

This listing has expired

Job Details

Req Num MEMBE01656
ID 759158
Location
Positions 0
Type
--
Status
--
Pay --
Categories
Banking/Mortgage/Financial Services
Customer Service
EMSI Skills Communications
Computer Literacy
Customer Service
Financial Services
Loans
Team Oriented
Benefits

Preferred Candidates

Years of Experience --
Education --

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