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28Oct

FLOOR SUPERVISOR CASINO

Diamond Jo Casino, Dubuque, IA

This listing has expired

Boyd Gaming is one of the most experienced and well-respected companies in the gaming industry, owning and operating 29 gaming facilities in ten states. Our geographic diversification translates not only into greater financial stability and company growth, but also a wide range of career opportunities for our team members. Our business is making sure our customers have fun!

Summary Description

Oversee table games and employees to ensure that the safety, integrity, security and Company and regulatory policies/procedures of the above are upheld. Supervise, coach, and support dealers. Maintain superior customer service by identifying, cultivating and improving the established player base working towards a positive Company image whenever possible.

Job Functions

  • Stand and circulate throughout assigned area.
  • Possess thorough knowledge of games assigned to supervise. 
  • Calculate all payoffs.
  • Understand and monitor compliance with gaming regulations, company policies and procedures. 
  • Operate computer to access credit line, issue credit.
  • Maintain positive customer relations, evaluate play, and extend complimentary services when appropriate.
  • Direct and supervise dealers in assigned area.
  • Evaluate designated team members’ performance on a yearly basis.  
  • Monitor changes of cards and dice; inspect new equipment before allowing into play. 
  • Resolve customer complaints or refer to Shift Manager when appropriate.

Diamond Jo offers many perks for its team members, including a free meal during their shift, a holiday party and gift check, an annual picnic, ample discounts, tuition reimbursement, student loan repayment, and team member appreciation events throughout the year... just to name a few!

New to the area? Check out our suite of newcomer services and familiarize yourself with all that the Greater Dubuque area has to offer. https://www.biglifesmallcity.com/

Thank you for your interest in joining the Boyd Gaming team. We look forward to hearing from you!

This listing has expired

Job Details

ID 759742
Location
Dubuque, IA
Positions 1
Type
--
Status
Full Time
Pay --
Categories
Casino
EMSI Skills Customer Relationship Management
Customer Service
Loans
Benefits

Preferred Candidates

Years of Experience --
Education --

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