MercyOne Medical Center is a not for profit Catholic hospital serving the tri-state area of Iowa, Illinois and Wisconsin since 1879.  MercyOne – Dubuque has 263 beds while MercyOne – Dyersville is a critical access hospital with 25 beds and a 40-bed nursing home. 

MercyOne offers a full range of acute care services, including invasive cardiology and open-heart surgery, Level II trauma center, Level II regional neonatal intensive care unit, general and orthopaedic surgery, psychiatric services and inpatient physical rehabilitation.  MercyOne also operates two hospital-based skilled nursing units, extensive outpatient rehabilitation services, home health care, retail pharmacy and a wide range of outpatient, community and business services.  MercyOne’s 1,300 full- and part-time employees and medical staff of 230 care for more than 56,000 inpatients and outpatients each year.

The hospital is accredited by The Joint Commission and achieved Magnet designation, the gold standard of patient care, in 2004 and was redesignated a Magnet hospital for the fourth time in 2019.

MercyOne Medical Center is a member of Mercy Health Network in Iowa and is a Ministry Organization of Trinity Health based in Novi, Michigan.

MercyOne is an organization that values and encourages diversity.  To learn more about Mercy and its opportunities for employment, please see the postings listed on this site or visit our website at https://www.mercyone.org/dubuque/.

The Billing Representative – Retail Pharmacy works as part of a team to complete accurate insurance/client/customer billing and collections.  Serves as a resource for all Retail Pharmacy reimbursement, billing, regulatory and compliance issues including Long Term Care, Hospice, Skilled, Retail, Medicare, 340B, etc. Assists the Director of Finance to attain objectives related to Retail Pharmacy business functions. Collaborates with the Director of Pharmacy and Retail Pharmacy staff to achieve operational indicators.

Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 5 years thereafter. High school (or equivalent) graduate is required. Retail or Long Term Care or Medicare B Pharmacy billing experience preferred. Prefer knowledge of electronic billing systems and PC applications. Possess a beginner to intermediate level understanding of Excel. Computer Proficiency:  Demonstrated experience and competency with Microsoft Office Suite, e-mail and a variety of web-based programs and browsers, with the willingness and ability to update and increase skills as needed to meet the goals of the departments.   Ability to use other software as required to perform the essential functions of the job.