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Customer Service Representative

Medline Industries, Dubuque, IA

Here we GROW! If you want to be part of something special, Medline is the place for you!


Medline is a global manufacturer and distributor of medical products. With over 550,000 products, our mission is to provide quality medical products with superior value. Dubuque is home to Medline’s World Class Customer Service Operation. We assist healthcare facilities with order placement, returns, and all things customer service.


We continue to grow! Not only are we celebrating 20 years in Dubuque, but we are also moving to a brand new state of the art facility! Our new home will feature amenities for our employees such as a fitness center, full service cafeteria, and outdoor walking trail – all with our Medline family in mind.

*We are currently working-from-home to maintain safety through the COVID-19 outbreak. We look forward to being back to our building in 2021.


Our employees mean so much to us! We are a family! Our culture is one of a kind and we strive to create an experience that values every member of our team. We do life together!


Customer Service Representative

Some responsibilities of the CSR include the placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes.


Ideally you will have previous customer service experience, very strong computer skills, and strong familiarity with medical terminology. 


Medline offers a business casual work environment with strong growth potential, a complete benefits package including medical/dental/vision/life insurance; education assistance; 401(k) with company match; employee discounts, and much more!


Now is the time – Come join us!


Medline is an equal opportunity/affirmative action employer. We are committed to cultural diversity in the workforce.

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Job Details

ID 762398
Dubuque, IA
Positions 10
Full Time
Pay --
Customer Service
EMSI Skills Computer Literacy
Customer Service
Medical Terminology
Product Information Management
First Shift
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement

Preferred Candidates

Years of Experience 1-2 Years
Education High School/GED

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