MercyOne Medical Center is a not for profit Catholic hospital serving the tri-state area of Iowa, Illinois and Wisconsin since 1879.  MercyOne – Dubuque has 263 beds while MercyOne – Dyersville is a critical access hospital with 25 beds and a 40-bed nursing home. 

MercyOne offers a full range of acute care services, including invasive cardiology and open-heart surgery, Level II trauma center, Level II regional neonatal intensive care unit, general and orthopaedic surgery, psychiatric services and inpatient physical rehabilitation.  MercyOne also operates two hospital-based skilled nursing units, extensive outpatient rehabilitation services, home health care, retail pharmacy and a wide range of outpatient, community and business services.  MercyOne’s 1,300 full- and part-time employees and medical staff of 230 care for more than 56,000 inpatients and outpatients each year.

The hospital is accredited by The Joint Commission and achieved Magnet designation, the gold standard of patient care, in 2004 and was redesignated a Magnet hospital for the fourth time in 2019.

MercyOne Medical Center is a member of Mercy Health Network in Iowa and is a Ministry Organization of Trinity Health based in Novi, Michigan.

MercyOne is an organization that values and encourages diversity.  To learn more about Mercy and its opportunities for employment, please see the postings listed on this site or visit our website at https://www.mercyone.org/dubuque/.

Phlebotomists are responsible for collecting blood specimens from patients of all age groups in a timely and accurate manner using appropriate venous, arterial, or capillary technique.  All specimens are collected strictly following all related policies and procedures. As the face of the laboratory, phlebotomists are required to maintain professional behavior and technical skills and demonstrate well developed customer service skills.  Performs testing designated as Point of Care Testing (POCT).

High school diploma or GED required.  Previous experience or training not required although previous healthcare and/or phlebotomy experience preferred.  Completion of certified phlebotomy course preferred but not required.  Communicates effectively with coworkers, management and with other healthcare professionals.  Demonstrates quality customer service skills when interfacing with clients.  Demonstrates professionalism and teamwork.  Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.