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Volunteer & Valet Services Manager

UnityPoint Health Finley Hospital

Positions

ID: 2021-99251

Posted On 12/02/2021

Job Overview

Overview

We are looking for a full-time, regular, exempt Volunteer Services Manager. Work hours will be Monday - Friday, 8:00 am - 4:30 pm, for 80 hours per pay period. 

 

Improve the volunteer visibility in the community and has overall responsibility for recruiting, organizing, training, and recognizing volunteers involved in a range of activities in both patient care and non-patient care areas of the hospital. Manage, redesign and develop a volunteer structure that integrates volunteers who effectively support the operations of the hospital with strategic communication, program development, and partnership to support both clinical and administrative areas of the organization. Develop and manage the Valet Services program.

Qualifications

 

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.

Education:

 

 

 

Bachelor’s degree in Human Resources, Business Administration, or related field

Master’s Degree

Experience:

 

 

 

 

3-5 years in a supervisory position. 

Community leadership responsibilities for volunteer services

 

 

License(s)/Certification(s):

 

 

 

 

Valid driver’s license when driving any vehicle for work-related reasons.

Certificate in Volunteer Management

 

Knowledge/Skills/Abilities:

 

 

 

 

·        Ability to initiate, prioritize and manage multiple tasks.

·        Excellent communication (written and verbal) and strong interpersonal skills.

·        Ability to plan, organize, manage and direct others.

·        Ability to manage financial reports and budgets.

·        Program development and training skills.

 

Public speaking skills

 

Other:

 

 

 

Use of usual and customary equipment used to perform essential functions of the position.

 

 

Responsibilities

Operational & Staff Management

  • Recruit, screen, interview, evaluate, retain and develop volunteer programs.
  • Serves as a liaison between the state Senior Health Insurance Information Program (SHIIP) Office and the on-site volunteer program.
  • Coordinate training programs for orientation of volunteers and for programs and activities through appropriate training resources.
  • Work with the volunteer coordinator to ensure appropriate volunteer assignments; provide supervision of volunteer employees and volunteers.
  • Financial management of volunteer & valet budget; budget review/reporting.
  • Manage and operate the parking valet services operations; scheduling of valet staff.
  • Provide recommendations and review staffing levels and utilization of resources within the valet department.
  • Develop and implement quality assessment measurements to ensure volunteers are meeting their program assignment needs and personal/educational needs.

Program Management

  • Establish recruitment plan to maintain an active source of volunteers for programs and activities.
  • Redesign and develop an enhanced structure for volunteers to effectively participate in existing and new areas of the hospital.
  • Develop departmental action plans and measures of success and annual review thereof, relevant to business and action plans.
  • Creates a strong community presence through volunteer efforts within and outside the organization.

Department: :
Work Type: Full Time Benefits

Primary Contact

13511

Michelle Pickel

HR Recruiter, HR

563-589-2608

Phone

Phone

Phone

Fax

michelle.pickel@unitypoint.org

Email

True

False

False

Job Details

Categories

Management/Executive

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full or Part Time

Company ID

168

Job REQ #

2021-99251

# Positions

Start Date

20211202

End Date

20220217

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UnityPoint Health Finley Hospital

About the Company

A CAREER AT UNITYPOINT HEALTH - FINLEY HOSPITAL

UnityPoint Health team members come for a job, but stay for a career. As a team member, regardless of your position, you'll get the chance to change lives on a daily basis in order to deliver our vision of the Best Outcome for Every Patient, Every Time. That privilege drives employees' passion for making a difference in the lives of our patients, helping them create healthier, more rewarding lives.

At UnityPoint Health - Finley Hospital, we know our collective actions determine the experience we create. Our team members strive to work as one through four key values:

* Foster Unity
* Own the Moment
* Champion Excellence
* Seize Opportunity

If you are interested in joining our team, please visit http://www.unitypoint.org/dubuque/employment-opportunities to learn about our many opportunities and to fill out an online application.

ABOUT OUR HOSPITAL

UnityPoint Health Finley Hospital is a 126-bed community hospital. We employ more than 800 full-and-part-time employees.  Finley Hospital is a not-for-profit, locally owned, regional healthcare facility part of the UnityPoint Health system. Finley Hospital is committed to bringing the best medical care to the tri-state area. We offer comprehensive, full service health care that is coordinated around our patients.  We have consistently been recognized as a leader in health care.