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8Mar

Customer Service Representative

Envision Sports, Dubuque, IA
KEY RESPONSIBILITIES (ESSENTIAL DUTIES INCLUDE BUT AREN'T LIMITED TO THE FOLLOW):
  • Deal directly with customers in a professional, friendly manner either by telephone, electronically, or face to face
  • Answer telephone, screen, and direct calls 
  • Respond promptly to customer inquiries
  • Become familiar with the products sold in the store and offer assistance to customers as needed
  • Handle financial transactions, such as receiving payment and making any necessary changes
  • Process orders, forms, and requests
  • Maintains customer records by updating account information
  • Maintain the appearance of the show room by ensuring products are organized and displayed properly
  • Monitor and maintain office equipment
  • Provide general administrative and clerical support
  • Assist co-workers as needed

QUALIFICATIONS:

  • High school diploma required
  • Previous customer service experience preferred
  • Knowledge of administrative and clerical procedures
  • Strong data entry skills
  • Strong attention to detail
  • Ability to multi-task, priorities, and manage time effectively
  • Excellent verbal and written communication skills
  • Proficient knowledge of Microsoft Word and Excel
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Apply in Person:4099 McDonald Dr.
Dubuque, IA
Apply by Mail:4099 McDonald Dr.
Dubuque, IA  52003
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Job Details

Req Num --
ID 371412
Location
Dubuque, IA
Positions 1
Type
Employee
Status
Full Time
Pay --
Categories
Clerical/Office Administration
Customer Service
Retail Sales
Benefits

Preferred Candidates

Years of Experience --
Education High School/GED

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