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21Jul

PC TECHNICIAN II

Diamond Jo Casino, Dubuque, IA

Ready to make the switch to a Friendly, Fun and Inclusive culture? At Diamond Jo Casino, we have open positions for all levels of experience and education, and we are eager to find the right fit for your career goals!

The PC Technician II will provide Tier II operational and technical support services for the Company’s computer users. This includes installing, maintaining, and making minor repairs to PCs, printers, and other peripherals, along with troubleshooting, identifying, and resolving hardware, software, and operator problems.

Job Requirements:

  • Must be at least 21 years of age
  • High school diploma or equivalent required; Associate’s degree in a computer science discipline or a comparable level of experience preferred
  • Three (3) years of prior experience in an IT Support position preferred
  • Must have at least two (2) years of applied experience with MS operating systems
  • Must be A+ certified
  • ITIL V3 Awareness training preferred
  • Must have exceptional customer service, communication, and phone etiquette skills
  • Must be highly organized, detail-oriented, and able to effectively multi-task
  • Must be proficient in various Microsoft Office applications
  • Must be able to lift and maneuver up to 40 pounds
  • Must be able to obtain/maintain any necessary certifications and/or licenses
  • Must  be able to pass pre-employment drug testing and background check

If you are interested in joining our Diamond Jo Casino team, please stop by Human Resources during business hours (M-W, 8:30am-5pm, Th-Fr, 7am-5pm), call us at 563-690-4780, or email djdhumanresources@boydgaming.com to learn more! To apply now, click the link below, set up an account on our career site, and apply!

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Job Details

Req Num --
ID 383466
Location
Dubuque, IA
Positions 1
Type
Employee
Status
Full Time
Pay --
Categories
Casino
Customer Service
Graphic Design/Social Media
Information Technology/Telecommunications
Technical
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation

Preferred Candidates

Years of Experience 2-5 Years
Education Associates

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