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2May

Customer Service Representative

EXPRESS Employment Professionals, Dubuque, IA

Express is looking for a customer service representative. This is a full time Evaluation to hire opportunity on 1st shift. 

 

Duties Include:

  • Answering incoming calls, transferring members to the appropriate department / individual, and assisting members with a wide variety of questions
  • Utilizing your exceptional customer service skills the assist our members through various technology channels including: phone, chat, Interactive Teller Machine (ITM), and more
  • Collaborating with various departments to ensure our members are receiving the highest quality of care possible
  • Resolving unusual or sensitive member situations in an accurate and timely fashion

 

Required Skills:

  • Ability to think on your feet and resolve issues that may arise
  • To communicate effectively through various mediums 
  • A positive attitude and desire to work in a team environment
  • Strong experience working with computers and Microsoft Office programs

 

If you are interested in applying please contact Carrie at Express Employment Professionals today! Or send your resume to Carrie.Cannon@ExpressPros.com

 

Never a fee for the applicant!

 

Apply for this Job!
Contact Information:Carrie Cannon
Staffing Consultant
Phone: 563-583-1600
Fax: 563-583-1697
Email: Carrie.Cannon@ExpressPros.com
Apply by Phone:563-583-1600
Apply in Person:1701 John F. Kennedy Rd.
Dubuque, IA
Alternate Web Site:Click to visit
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Job Details

Req Num --
ID 383870
Location
Dubuque, IA
Positions 1
Type
Temp To Hire
Status
Full Time
Pay --
Categories
Banking/Mortgage/Financial Services
Clerical/Office Administration
Customer Service
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation

Preferred Candidates

Years of Experience 1-2 Years
Education High School/GED

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