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MedOne Member Services Representative

Medone Healthcare Systems,

This listing has expired

Answer and appropriately handle all incoming client, member, plan sponsor, or pharmacy telephone calls or emails.  Escalate client-related issues to the appropriate staff member.  Assist MedOne Pharmacy Services and its patients with the process of filling mail-order medications.  Communicate with appropriate MedOne colleagues, if necessary, to resolve member issues, claims payment issues, authorizations issues and daily operations.  Assist with running standard and non-standard client reports as directed.  Conduct outbound calling projects as assigned.  Demonstrate strong organizational, excellent verbal and written communications skills with emphasis on attention to detail.  Portray a positive image and abide by all rules, regulations and policies of the employer.  Background in pharmacy or other related healthcare field highly preferred.  This position will also rotate Saturdays.


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Job Details

Req Num --
ID 384071
Positions 1
Full Time
Pay --
Customer Service
Health Care
Health Insurance
Dental Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays

Preferred Candidates

Years of Experience 1-2 Years
Education Some College

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