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23May

Customer Service Representatives

American Customer Care, Platteville, WI

NOW HIRING UP TO 10 CUSTOMER SERVICE REPRESENTATIVES FOR OUR NEWEST CLIENT!!

ORIENTATION TO START JUNE 26TH!!!

Our goals as Customer Service Representatives are to create lasting relationships by effective communication, proper grammar, typing skills, and excellent computer navigation skills.

We are currently hiring for Full-time positions.

Hours vary. 1st shifts/mid-shifts    Monday thru Friday!!!

Wages- up to $12/hr. depending on experience and education

Our Company offers a variety of benefits and incentive to our team members including:

A fun work environment, work/life balance, advancement opportunities, paid training, attendance bonuses, health insurance, employee perks; including discounts at local businesses, free/discounted gym memberships, holiday celebrations, various contest prizes and of course, competitive starting wage.

JOB DESCRIPTION:

  • Handle customer inquiries in a prompt and professional manner
  • Multi-task a variety of responsibilities
  • Ability to understand customer needs and offer appropriate solutions
  • Represent our client in a professional and positive manner in all situations
  • Ability to remain positive in a fast-paced environment
  • Enjoy taking on new challenges
  • Answer customer/client requests or inquiries concerning services, products, equipment, claims, and reports problem areas
  • May be required to work in one or multiple queues/skill sets over various customer contact channels
  • Responsible for improving customer retention through programs and service provided to the customer
  • Utilizes systems to initiate and complete service orders and handle customer requests
  • Continually maintain working knowledge of all company products, services and promotions
  • Make recommendations according to customer’s needs on products.

Other Requirements Include:

  • Basic PC knowledge, including Windows, email and other computer applications
  • Experience in an environment in which customer interaction was required
  • Professional demeanor and clear speaking voice
  • Ability to type 30-35 WPM with 85% accuracy
  • Ability to multi-task
  • College degree or appropriate experience preferred

Walk-ins welcome anytime from 8am-4:30pm:)

Platteville office- 1555 E. Business Hwy 151

Or call 608-642-4687 (Melissa)

Apply for this Job!
Apply in Person:American Customer Care
1555 E. Business Hwy 151
Platteville, WI
Apply by Email:mcoakley@accare.com
Apply Online

Job Details

Req Num --
ID 384598
Location
Platteville, WI
Positions 10
Type
Employee
Status
Full Time
Pay $11.00-$12.00
Categories
Customer Service
Health Care
Information Technology/Telecommunications
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation

Preferred Candidates

Years of Experience 1-2 Years
Education High School/GED

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