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3Aug

Health and Wellness Agents (Sept. 5th)

American Customer Care, Platteville, WI

TAKING RESUMES AND APPLICATIONS NOW!!

INBOUND CUSTOMER SERVICE SUPPORT

NEW ORIENTATION STARTING Sept. 5th

American Customer Care is looking for individuals with excellent customer service skills to assist customers for our leading nutritional Dr. branded company. Our Health and Wellness Support Agents will take calls to place orders and up sell features to callers while building rapport with a positive attitude. Applicants must be motivated and provide valuable services to our client.

JOB DESCRIPTION

  • Handle customer inquiries in a prompt and professional manner
  • Multi-task a variety of responsibilities
  • Up-selling/Sales
  • Ability to understand customer needs and offer appropriate solutions
  • Represent our client in a professional and positive manner in all situations
  • Ability to remain positive in a fast-paced environment
  • Enjoy taking on new challenges
  • Answer customer/client requests or inquiries concerning services, products, equipment, claims, and reports problem areas
  • May be required to work in one or multiple queues/skill sets over various customer contact channels
  • Responsible for improving customer retention through programs and service provided to the customer
  • Utilizes systems to initiate and complete service orders and handle customer requests
  • Continually maintain working knowledge of all company products, services and promotions
  • Make recommendations according to customer’s needs on products.

Other Requirements Include

  • Basic PC knowledge, including Windows, email and other computer applications
  • Experience in an environment in which customer interaction was required
  • Professional demeanor and clear speaking voice
  • Ability to type 30-35 WPM with 85% accuracy
  • Ability to multi-task
  • High school diploma/GED or appropriate experience preferred

TAKING APPLICATIONS/RESUMES NOW

POSITION STARTS Sept 5th

FREE/DISCOUNTED GYM MEMBERSHIP! EMPLOYEE PERKS PROGRAM!! (DISCOUNTS AT LOCAL BUSINESSES)

Paid training!!!

Starting at $10.00 hr.

MUST BE ABLE TO COMPLETE 2 WEEKS TRAINING WITH 100% ATTENDANCE MONDAY-FRIDAY 9AM-5:30PM (NO EXCEPTIONS)

Please call or stop by today!!!

1555 E. Business Hwy 151

Platteville, WI

608-642-4687 (Melissa)

Apply for this Job!
Apply by Phone:608-642-4687
Apply in Person:American Customer Care
1555 E. Business Hwy 151
Platteville, WI
Apply by Email:mcoakley@accare.com
Apply Online

Job Details

Req Num --
ID 398480
Location
Platteville, WI
Positions 10
Type
Employee
Status
Full Time
Pay $10.00-$11.00
Categories
Clerical/Office Administration
Customer Service
Health Care
Sales/Service
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation

Preferred Candidates

Years of Experience 1-2 Years
Education High School/GED

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