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Retail Store Assistant Manager

EXPRESS Employment Professionals, Dubuque, IA

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A Dubuque company is looking for an Assistant Manager to join their team. $13-$15/hour


*    Delivers outstanding customer service to walk-in customers and telephone inquiries

*  Continuously practices good listening skills with customers, UPS Store team members, and leadership

*    Takes ownership of the customer's shipping needs and offers viable solutions

*    Takes action to learn all product and service offerings, alternative solutions, and industry trends

*    Operates all equipment, software, and devices in an expert fashion and is willing to teach others

*    Maintains a clean and safe working environment

*    Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience

*    Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed

*    May open and/or close the store and perform end-of-day accounting, etc.

*    Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents

*    Produces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites  


*    High school diploma or GED required

*    Retail/customer service experience

*    Good communication and people skills

*    Able to cross sell and up sell products and services

*    Professionalism and Excellent customer service a must

*    Strong verbal and written communication skills, including spelling and math

*    Prompt, reliable, and responsible

*    Able to lift 50+ pounds

*    Strong computer and internet skills  

If you are interested in this position, send your resume to Madelyn.Jantsch@expresspros.com.  There is never a fee to the job seeker!

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Job Details

Req Num --
ID 409225
Dubuque, IA
Positions 1
Temp To Hire
Full or Part Time
Pay $13.00-$15.00
Customer Service
Retail Sales
First Shift
Second Shift
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays

Preferred Candidates

Years of Experience 2-5 Years
Education Some College

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