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18Aug

Retail Store Assistant Manager

EXPRESS Employment Professionals, Dubuque, IA

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A Dubuque company is looking for an Assistant Manager to join their team. $13-$15/hour

 RESPONSIBILITIES

*    Delivers outstanding customer service to walk-in customers and telephone inquiries

*  Continuously practices good listening skills with customers, UPS Store team members, and leadership

*    Takes ownership of the customer's shipping needs and offers viable solutions

*    Takes action to learn all product and service offerings, alternative solutions, and industry trends

*    Operates all equipment, software, and devices in an expert fashion and is willing to teach others

*    Maintains a clean and safe working environment

*    Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience

*    Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed

*    May open and/or close the store and perform end-of-day accounting, etc.

*    Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents

*    Produces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites  

QUALIFICATIONS

*    High school diploma or GED required

*    Retail/customer service experience

*    Good communication and people skills

*    Able to cross sell and up sell products and services

*    Professionalism and Excellent customer service a must

*    Strong verbal and written communication skills, including spelling and math

*    Prompt, reliable, and responsible

*    Able to lift 50+ pounds

*    Strong computer and internet skills  

If you are interested in this position, send your resume to Madelyn.Jantsch@expresspros.com.  There is never a fee to the job seeker!

Like Us! Facebook.com/ExpressDbq

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Job Details

Req Num --
ID 409225
Location
Dubuque, IA
Positions 1
Type
Temp To Hire
Status
Full or Part Time
Pay $13.00-$15.00
Categories
Customer Service
Management/Executive
Retail Sales
Shifts
First Shift
Second Shift
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays

Preferred Candidates

Years of Experience 2-5 Years
Education Some College

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