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25Aug

Part-Time New Customer Liaison (Internship)

Crescent Electric Supply Co, East Dubuque, IL
**This is an internship opportunity that will work 20 hours per week.


Position Overview:  

The primary responsibility for this position is to appropriately guide new business-to-business (B2B) customers through the process of registration and placing their first order on a newly launched e-commerce platform.

 

Primary Duties:

  • Schedule new customers as they express interest in receiving assistance.
  • Use appropriate software to facilitate these requests (Scheduling software, Webinar, Screen Shares, Join.me, Phone, etc.).
  • Facilitate follow up appointments to ensure the customer is comfortable with the process.
  • Gather metrics on the success of the program.
  • Report metrics to the appropriate staff.

 

Qualifications:  

  • Individual must possess strong, comprehensive PC skills (i.e., Microsoft Word, Excel, Outlook). Must have ability to work quickly and accurately under time constraints and against deadlines. In addition, must possess interpersonal and organizational skills, be a self-starter, be detail oriented, and have the ability to communicate (verbal and written).
  • Must be of sophomore or higher level standing in college/university.

 

Competitive Benefit Package:  

This is a part-time position, therefore is not eligible for benefits.
 

CESCO is an Equal Opportunity Employer:  

Candidates are subject to reference checks, credit, criminal background and DMV checks, assessments, and a post-offer drug screen. EOE/M/F/Vets/Disability

 

Click on the following link: http://bit.ly/1ijPb32 to be directed to our Youtube playlist.  Learn more about Crescent Electric Supply Company and what our employees have to say about working for this great organization.  

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Job Details

Req Num --
ID 409473
Location
East Dubuque, IL
Positions 2
Type
Internship
Status
Part Time
Pay --
Categories
Information Technology/Telecommunications
Internship
Benefits

Preferred Candidates

Years of Experience --
Education High School/GED

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