A CAREER AT UNITYPOINT HEALTH - FINLEY HOSPITAL
UnityPoint Health team members come for a job, but stay for a career. As a team member, regardless of your position, you'll get the chance to change lives on a daily basis in order to deliver our vision of the Best Outcome for Every Patient, Every Time. That privilege drives employees' passion for making a difference in the lives of our patients, helping them create healthier, more rewarding lives.
At UnityPoint Health - Finley Hospital, we know our collective actions determine the experience we create. Our team members strive to work as one through four key values:
* Foster Unity
* Own the Moment
* Champion Excellence
* Seize Opportunity
If you are interested in joining our team, please visit http://www.unitypoint.org/dubuque/employment-opportunities to learn about our many opportunities and to fill out an online application.
ABOUT OUR HOSPITAL
UnityPoint Health Finley Hospital is a 126-bed community hospital. We employ more than 800 full-and-part-time employees. Finley Hospital is a not-for-profit, locally owned, regional healthcare facility part of the UnityPoint Health system. Finley Hospital is committed to bringing the best medical care to the tri-state area. We offer comprehensive, full service health care that is coordinated around our patients. We have consistently been recognized as a leader in health care.
Dubuque Finley Hospital
The Patient Experience Coordinator improves the experience of our patients and their families by executing and overseeing individualized, focused customer service strategies within the service area.
Assist with patient experience training of team members and new hires within the assigned territory.
Implements short and long range patient satisfaction improvement strategies and objectives consistent with the goals of the enterprise.
Assists in assuring the approved goals and objectives are met.
Tracks and reports patient experience performance review scores.
Utilizes good, cost-effective judgement with discretionary expenditures.
Ability to establish and maintain effective working relationship with all staff; affiliated physicians, and business, industry, community and other professional groups.
Bachelor's Degree required
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Paid Sick Leave
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