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21Sep

Patient Experience Coordinator

UnityPoint Health Finley Hospital, Dubuque, IA

Dubuque Finley Hospital 

FTE: 1.000000

 

Summary:
The Patient Experience Coordinator improves the experience of our patients and their families by executing and overseeing individualized, focused customer service strategies within the service area.

 

Responsibilities:
Assist with patient experience training of team members and new hires within the assigned territory.
Implements short and long range patient satisfaction improvement strategies and objectives consistent with the goals of the enterprise.
Assists in assuring the approved goals and objectives are met.
Tracks and reports patient experience performance review scores.
Utilizes good, cost-effective judgement with discretionary expenditures.
Ability to establish and maintain effective working relationship with all staff; affiliated physicians, and business, industry, community and other professional groups.

 

Qualifications:

Bachelor's Degree required

 

 

 

 EOE M/F/V/D

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Job Details

Req Num 2017-35427
ID 409514
Location
Dubuque, IA
Positions 1
Type
Employee
Status
--
Pay --
Categories
Management/Executive
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement

Preferred Candidates

Years of Experience --
Education --

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