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25Oct

Branch Operations Supervisor - Asbury Office

Dubuque Bank & Trust, Dubuque, IA

RESPONSIBILITIES

 

PRIMARY AND ESSENTIONAL RESPONSIBILITIES

  1. Provide excellent customer service while listening for sales opportunities, explains and promotes bank products or services to customers
  2. Open, close, and allow customer's access to safe deposit box
  3. Maintain a daily transaction window as needed
  4. Maintain a high level of knowledge of products and services
  5. Perform the duties of the office and staffing coordinator for the banking center
  6. Open and close the banking center
  7. Ensure supply of money for banking center needs based on cash limits and business demand
  8. Balance and replenish ATMs
  9. Monitor and review banking center security procedures and control access to vault and personal banker cash drawers

 

SUPERVISORY RESPONSIBILITIES

  1. Works with Heartland’s recruitment team to hire the most qualified and talented individuals to fill open positions
  2. Provides information and on-going feedback to department staff regarding expectation and performance
  3. Addresses and resolves all operational performance concerns and issues in a timely manner
  4. Works with department staff on individual operational professional development
  5. Prepares and conducts annual performance reviews.  Completes and submits all forms associated with the review process to the department according to the review process deadline  

 

SECONDARY REQUIREMENTS

Performs other duties as assigned

 

QUALIFICATIONS

  1. High School Diploma/GED
  2. 3-5 Years of Teller Operations experience preferred
  3. Previous training experience beneficial
  4. 1-3 years of experience managing employees preferred
  5. Experience working in a team environment 
  6. Experience providing high quality customer service
  7. Knowledge of MS Office and Windows

 

Dubuque Bank & Trust offers competitive wages, excellent benefits, and a 401K! 

Submit your resume online at www.dubuquebank.com/careers

EOE/AA Employer

M/F/Disabled/Vet 

Apply for this Job!
Alternate Web Site:Click to visit

Job Details

Req Num 17-0808
ID 423168
Location
Dubuque, IA
Positions 1
Type
Employee
Status
Full Time
Pay --
Categories
Accounting/Auditing
Banking/Mortgage/Financial Services
Customer Service
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement

Preferred Candidates

Years of Experience 2-5 Years
Education High School/GED

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