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11Dec

Digital Customer Experience Specialist

Honkamp Krueger Financial Services, Inc, Dubuque, IA

HK Financial Services (HKFS), a top 100 wealth manager, (Forbes, 2015) is seeking a digital experience specialist to oversee clients’ digital experience and increase user engagement across key digital platforms.  

Key Responsibilities:

  • Ensuring the successful launch and adoption of digital products
  • Troubleshooting client issues and concerns
  • Assisting financial planning consultants in developing effective support strategies
  • Developing and managing online/digital initiatives and campaigns
  • Leading the process for an exceptional online customer experience

 

The ideal candidate:

We’re interested in self-motivated individuals who are tech savvy and have the desire to deliver exceptional client service.

This role requires:

  • Bachelor’s degree in marketing, communications or a related field
  • One to three years of related digital experience
  • Effective communication and technical skills

 

What we offer:

We offer a competitive wage and benefits package that includes health/dental/vision insurance and 401k Plan. Our benefits package also includes a minimum of 11 days of paid time off, birthday PTO, 8 observed holidays, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

  • Community service participation
  • Opportunities to develop new skills and progress your career
  • Flexible schedules
  • Mentoring programs
  • Wellness programs
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Job Details

Req Num --
ID 423674
Location
Dubuque, IA
Positions 1
Type
--
Status
--
Pay --
Categories
Advertising/Marketing/Public Relations
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Holidays

Preferred Candidates

Years of Experience --
Education --

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