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5Dec

Applications Specialist

Truck Country, Dubuque, IA

Due to our continued growth, McCoy Group, parent company of Truck Country and Foodliner/Questliner, has an opening for an Applications Specialist at our corporate office in Dubuque, Iowa.

Overview of the position

  • Subject Matter Expert for Dealer Management and Transportation Management Systems (ERP) and associated extensions/integrations
  • Provide technical assistance to users (and escalated support for tier one helpdesk personnel), answering questions or resolving software application problems for clients
  • Provide user feedback to application vendors and coordinate system installations/updates
  • Analyze, test, troubleshoot, and evaluate existing applications in support of new releases as well as document and communicate application changes to users
  • Consult with users, identifying and documenting requirements for the creation of reports and data alerts

Requirements

  • Strong problem solving and troubleshooting skills
  • Excellent interpersonal and communication skills
  • Outstanding Customer Service, creating positive experiences every interaction with users
  • Prior experience supporting line of business/enterprise software applications along with Windows 7/8/10 and MS Office/Outlook knowledge
  • Microsoft SQL proficiency (1+ years)
  • Bachelor’s degree in Computer Science, CIS, MIS, or 2 year Associates degree and equivalent hands on experience

Full benefit package, including health, dental & vision insurance. 401(k). Paid vacation & paid personal days.

Please apply online at www.truckcountry.com/careers

 

Affirmative Action/Equal Opportunity Employer – Qualified women, minorities and people with disabilities encouraged to apply.

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Job Details

Req Num --
ID 434463
Location
Dubuque, IA
Positions 1
Type
Employee
Status
Full Time
Pay --
Categories
Information Technology/Telecommunications
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement

Preferred Candidates

Years of Experience 1-2 Years
Education --

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