Relationship Development SpecialistDupaco Community Credit Union, Dubuque, IA
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In 2016, Dupaco was named a Top 10 Best Mid-Sized Place to Work in Iowa by the Des Moines Register as a result of an employee feedback survey administered by Workplace Dynamics, LLC, a leading research firm that specializes in organizational health and workplace improvement.
Dupaco Community Credit Union is a not-for-profit, member-owned financial cooperative which offers a complete line of savings, checking/ATM, loan, mortgage, investment, trust, insurance, and online services. Dupaco is chartered to serve residents of the state of Iowa; Crawford, Grant, Iowa and Lafayette Counties in Wisconsin; and Carroll, Jo Daviess, Stephenson, Rock Island and Whiteside Counties in Illinois. Membership totals over 100,000 with assets of $1.3 billion. Offices are currently located in: Dubuque, Iowa; Asbury, Iowa; Dyersville, Iowa; Manchester, Iowa; Cedar Rapids, Iowa; Cedar Falls, Iowa; Waterloo, Iowa; Carroll, Iowa; Galena, Illinois; and Platteville, Wisconsin. Connect online @ www.dupaco.com.
For additional opportunities and benefit information visit our careers page at: https://www.dupaco.com/dupaco-careers.html
Dupaco Community Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with disability.
Frequently Asked Questions
What does a Relationship Development Specialist do?
We call ourselves the “Special Forces!” Using our communication superpowers to bring business back to Dupaco! Relationship Development Specialists are expert behind the scenes lenders for business development.
You will review yesterday’s applications to see if the documents are signed, fund and book loans, then send paperwork and follow up information out to our lenders. Follow up on email leads that came in and research which members to contact to see if we can bring their loans back to Dupaco and save them some money. Call members to talk about their goals and offering our products, services or advice. Your effort drives your results and those results transition into cross sales.
What training is available?
We offer advanced training in member service, lending, calls and list homework (a device we use to find members that need our help). You’ll be trained one on one with the best Agents in our field. You’ll learn our top secret information to save our members from the clutches of high interest rates!
What experience or skills do I need to be a successful RDS?
- At least one year of experience in a Credit Union setting with thorough knowledge of lending and collection laws, Dupaco policies, procedures, regulations, products and services is helpful
- Marvelous member service and communication skills
- A background in lending is beneficial
- Ability to call, email and think out of the box to attract business to Dupaco
- Ability to analyze situations, exercise judgement, and make educated decisions
What are the career growth opportunities with this position?
The experiences you get from this position really sets you up to become an expert in member service and loan products. With the advanced product knowledge and extensive relationship building, any type of position is a possibility. Increasing your security clearance to a Community Outreach & Education (SEG) Representative or Branch manager position is not out of the question.
Interested in learning more?
We wouldn’t be called Special Forces if we gave out all of our secrets! Apply today to discuss this thrilling opportunity with our Special Agents!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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Paid Sick Leave
|Years of Experience||1-2 Years|